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KROWNKREATIONS' Shop Announcement

WELCOME TO KROWN KREATIONS ETSY SHOP!

It has been my DREAM to create over the top parties. I just love being creative and designing the events as well as the Mini Top Hats. It has been a fun experience helping you enrich your parties. Let's have some amazing parties. Step into my world with Krown Kreation printables.

I have now been in business for a year and a half and have been apart of so many peoples amazing parties. I am doing what I love and that is creating a world of memories for everyone. I didn't realize how fast this would grow, and it has amazed me to see so many people loving what I love. I have found that I am so rewarded when my customers are happy, and that is what drives me. I love that feel when you look at the completed display at your party, and you know this is SPECIAL. My mind is always in a creative mode and I have parties and hats yet to develop.


*PLEASE NOTE THAT I DO NOT ANSWER QUESTIONS ON THE WEEKENDS. THAT TIME IS RESERVED FOR MY FAMILY. I USUALLY ANSWER QUESTIONS IN THE LATE EVENINGS OR ON WEEKENDS ONCE THINGS HAVE SETTLED DOWN. ALSO PLEASE NOTE THAT SOMETIMES IT DOES TAKE ME 1- 2 BUSINESS DAYS TO ANSWER QUESTIONS DURING THE WEEK DUE TO THE HIGH VOLUME OF EMAILS I GET. I AM SUPER BUSY DURING THE DAY WORKING ON HATS OR FILLING PRINTABLE ORDERS. IF I ANSWERED QUESTIONS IMMEDIATELY ALL DAY LONG NO ORDERS WOULD GET FILLED. SO PLEASE BE PATIENT AND KNOW I HAVE NOT FORGOTTEN TO ANSWER BUT AM BUSY EDITING, CREATING, MAKING, PACKAGING AND MAILING OUT ORDERS, ECT. I ALWAYS DO MY BEST TO ANSWER AS SOON AS POSSIBLE THANK YOU

VACATION MODE: I may put the shop in vacation mode during a time when the volume of orders is higher than normal, like after the first week in January. The first week in January is the highest order volume due to everyone favoring their items over the Holidays. The Holiday busyness has settled down and customers are ready to refocus. I may go on vacation mode to be able to handle the orders I have received so my customers are happy and satisfied. At this time you may receive an automatic e-mail, but I am still actively working to stay on target. As soon as I can I will put my shop back up.

I try to keep up with emails and corrections when I am on vacation, but occasionally
I am unable to fix corrections if I do not receive internet access. So please proof read
all files within five days of receiving them, so that I can get corrections done before
I leave. Sometimes people receive files and do not look at them for a month. They
are not in communication with me, and have not heard that I am going to be leaving.
Those that are in contact with me, I let know that I will be going before I shut the shop down. So please proof read all printables as soon as you can.

*TURN AROUND TIME: The turn around time is posted on your listing. I can normally keep on target for printables, but will post changes in processing times for hats here, otherwise it is as stated in the listing.

*SPECIAL REQUEST/CUSTOM ORDERS: Due to your amazing support Krown Kreations has grown so fast, thank you, but I no longer take custom orders. It can become highly confusing when there are tons of minor details to be changed for hundreds of customers. I do edit the printables, just make sure you place what you want edited in notes to seller. Sometimes I have received editing requests in three locations. Notes to seller, etsy e-mails, and yahoo. It helps to keep them all under notes to seller. If you have forgotten something by all means let me know, and we will get the order updated.
I really like the personal touch editing does for the party.

We allow 3 days to view an invitation and correct. We will not redo any orders over 2 weeks old. We also are not responsible for lost, misplaced, non-editable printables after 2 weeks. Please be sure to review printables, read policies and respond with corrects within 3 days.



This shop accepts Etsy Gift Cards.