KSDluxe's Shop Policies
Welcome to KSDluxe!
I handcraft all of my items using high quality materials, freshwater pearls, beads, stones, and metals to create unique, one of a kind items for you to enjoy.
If you have any questions, hit the contact button and I’ll get back to you.
I hope you enjoy my shop!
New to Etsy? Here's the step by step checkout process!
I accept PayPal and Direct Checkout on Etsy.
I reserve the right to refuse a transaction for any reason.
I use USPS First Class with Delivery Confirmation to ship all of my items. If you need your item(s) shipped more quickly, please convo me and I will be happy to work with you on getting your item to you sooner and getting you a shipping price.
Normally I will put your purchase in the mail within 24 to 48 hrs of receipt of your payment. If your purchase is made over a weekend or holiday it may take an extra day or two.
Your purchase will be mailed to the address listed on your account. If you would prefer to have the item shipped to another address, please convo me upon checkout and I will ship to the alternate address. Also let me know if this is being shipped as a gift and I will not include the receipt in the package. All items are beautifully packaged and ready for gifting.
INTERNATIONAL BUYERS - please be aware that your country may impose customs fees. Unfortunately I cannot control these fees, and they can vary dramatically, please check with your local postmaster/customs office. I am not responsible for any customs fee charges.
If you have any other questions, please ask before purchasing! Thank you!
Refunds and Exchanges
I will happily refund you the cost of your item (minus shipping cost) within 7 days of your receipt of the product if you are unhappy with it for any reason.
I try to accurately portray the true colors of all of my items but please note that color can vary from monitor to monitor. So if you have any questions about an item, please ask before purchasing so that we can minimize the need for returns.
Additional Policies and FAQs
If you like one of my designs but would perhaps like a different stone, color, or metal, let me know and I will let you know if I can make it for you. Please understand that this may take additional time depending on how long it takes to aqcuire the right materials for your project.
Please contact me with any other questions or concerns you have!
Last Updated October 15, 2012