KaringIsShering's Shop Policies
PayPal only~PayPal also accepts major credit cards even if you don't have a PayPal account
All orders will ship with USPS First Class with a tracking number. Tracking number will be e-mailed at the time of shipping through PayPal. We ship domestically within 2-5 working business hours (unless made to order), not including weekends or holidays.
DOMESTIC SHIPPING UPGRADE:
Priority (2-3 days excluding weekends and holidays) : $7
Express (1-2 days excluding weekends and holidays) : $25
World wide shipping is available with USPS First Class International Mail. To keep our shipping cost low, we ship USPS First Class without tracking service. USPS First Class International Mail takes 2-4 weeks for most foreign countries, although it may vary in some countries. Tracking service can be provided by upgrading your shipment(s) to Express Mail for an additional cost. Please contact prior to placing your order. Please be aware that it may sometimes take longer in extreme circumstances for delays; customs, bad weather etc.
INTERNATIONAL SHIPMENT CUSTOM DUTY
Please keep in mind that (if any) import or custom duty and taxes imposed on an international orders are the buyers' responsibility. Custom duty and tax may vary depending on the country, and can be estimated by contacting your local postal service. To get a rough estimate, please visit : http://www.dutycalculator.com/
INTERNATIONAL SHIPPING UPGRADE
Priority (7-12 days) : $15 - $40
Express (3-7 days) : $45 - 70
Please convo us before placing your order to get an estimate
PLEASE NOTE: Once your order is shipped, we are NOT responsible for delayed, lost or damaged packages, we have no way of tracking it. If you would like insurance on your package (OPTIONAL), please email/convo us BEFORE you pay and we will send you a revised invoice with insurance added.
However, in case of non-delivery, re-shipping can be arranged after the following period of time. Tracking number or copy of your shipping label will be provided as proof of shipment.
- Domestic : After two full weeks
- International : After two full months
After the period of time, re-shipping can be attempted with the fee of $2.00 for domestic, and $4.00 for International.
We will ship your order to your PayPal address so please make sure it is correct before placing an order. (We are not responsible for returned items due to lack of incorrect address.)
In order to keep our cost low, we recycle many packing materials. Also, we will combine multiple items in the least amount of organza bags that we can. Unless they are all gifts, each item will come individually in an organza bag, you must message us in this regard.
THANK YOU FOR SUPPORTING HANDMADE!!!
Refunds and Exchanges
We want you to love the pieces you buy at our Etsy shop. We stand behind our creations. If you're not happy with your purchase, please email us or convo us within 5 days of receiving your package to coordinate an exchange/refund before leaving feedback, we will work something out to both of our satisfactions! Please keep in mind, shipping cost cannot be refunded. We'll need to receive your item back within 7 days of your receipt. Anytime after, we will take a 15% restocking fee. All items are FINAL after 14 days.
Please send your items back to us in the original packaging via a trackable courier (UPS/FedEx/USPS Delivery Confirmation), as we are not responsible for items lost or damaged in transit.
THANK YOU FOR SUPPORTING HANDMADE!!!
Additional Policies and FAQs
Jewelery Care: Many of the items are quite delicate so please take care of it when you wear them. It is not advisable to get our jewelery wet or to get perfume or a lot of sunlight into contact with it, as these things may make the metals start to discolor, as the jewelery is intended for costume jewelery. Some of the pendants are made of brass, so will naturally get a little darker over time. Some people like this effect, but if not you can use Brasso to make it more shiny.
We try to make our photography as accurate in color as possible, please note that colors of the items listed may vary on different computer monitors.
Last Updated July 17, 2012