Katie McG Jewelry
KatieMcG's Shop Policies
I want you to be 100% satisfied with your purchase. Please do not hesitate to contact me with any questions or concerns.If you see something that you would like in a different shade or size, please ask!
Payment is accepted through PayPal. If you don't have an account with PayPal, you can still pay using a debit or credit card!
Payment is most appreciated at time of purchase. Please contact me with your payment intentions within 48 hours of purchase, or I will cancel and relist the item. Thanks for your understanding with this.
"Katie McG" is a one woman show and I appreciate prompt payments and responses. I will try to do the same. :)
If you are having trouble paying with Paypal, please refer to this article:
*If you want to pay another way contact me. I will try to work something out.
Your item will be shipped within the next 1-2 business days via USPS First Class, unless otherwise notified.
If you'd like to upgrade to priority, add insurance or confirmation notification, just let me know and I'll include any applicable fees to the listing or send you a revised invoice via PayPal.
Katie McG is NOT responsible for lost or stolen mail.
Refunds and Exchanges
100% refunds are given for defective or wrong items only. Please contact me within 7 days of receiving your items to return them.
*~*Please let me know before returning items*~*
All items must be in their original condition for returns and shipping costs are non-refundable. The customer is responsible for returned shipping costs.
Additional Policies and FAQs
My priority is creating beautiful jewelry and keeping customers 100% satisfied. Please contact me if you are unhappy with you order or if you have any questions.
*~*~*Sterling Silver Care*~*~*
Sterling silver jewelry naturally takes on a blackish tarnish over time in reaction with air. When you receive your piece of sterling jewelry it may have black tarnish spots - these are easily removed! You can buy a silver-cleaning cloth, or simply use some toothpaste on a cloth- gently rub then wash and dry.
Last Updated February 4, 2011