KatsAdorableTreasure is taking a short break
Reviews
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Debbie on Aug 22, 2014
5 out of 5 starsGorgeous bracelet, great service and communication, would recommend!!!!
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Dahlia on Jun 24, 2014
5 out of 5 starsLovely lovely pair of earrings that arrived in very quick time. Thanks very much and look forward to making more purchases
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The materials I use range from handmade polymer clay items, which I carefully craft into objects myself, these may not always have the perfect finish that is seen on factory made items.
If I have not crafted the item myself I am always sure to highlight that in any description.
Other materials are beads, glass lamp work and some ceramic and metal items.
Sizes, range of colours,and variations will all be listed in the description of any item.
If you would like something made to order I more than happy to do so.
Accepted payment methods
Returns & exchanges
Payment
Payments should be made within 5 days of purchase, however if there is a problem just let me know so we can sort something out.
Items will always be shipped once payment has been received.
If by any chance you would like to cancel an order please do so within 3 days of purchasing the item(s) and a full refund will be given. Or notify me as soon as possible and I shall be happy to help.
Shipping
There is no extra charge for gift wrapping or maybe just a note added in. This is all part of the service. Making people smile when they receive something in the post makes me feel good.
Of course every package will be bubbled wrapped and in a bubble lined envelope.
Item(s) will be shipped to the Etsy address specified on your order, unless otherwise specified via contact convo, if this is the case please let me know as soon as possible.
Item(s) will be shipped within 3-4 working days of purchase. As I work full time so find it difficult to reach the post office before it shuts, most orders will be posted at the weekend.
Item(s) will be shipped with Royal Mail, Second Class, 2-3 day delivery period for the UK, and all other countries will take approximately 1-2 weeks.
Unfortunately at this time I am unable to send any item recorded delivery unless requested, so most items will arrive in line with the post office’s regime.
Anything sent recorded delivery will have a slight price increase to cover costs, however it is one set price, so multiple items in one order will not increase the overall delivery cost.
Additional policies and FAQs
Most of the custom orders to date have been polymer clay charms/ pendants.
I will never charge anything additional if it’s a custom order, the prices will stay within my usual range.