Jewelry for your hair and hands
KeyElementBeads' Shop Policies
So there's a bajillion sellers on Etsy who sell jewelry and beaded stuff. Why me?
► I buy supplies from either fellow Etsy sellers or I pick them out by hand at local businesses - if I must buy elsewhere online, I try to buy US materials
► I use recycled and reused materials (clean!) for shipping as often as humanly possible
► I price things as low as possible because I truly understand hard times
♡ I care about you and want you to be happy & if this is the only way I can do so, then I will do whatever I can :)
I am a real person and I personally hand-make everything sold here - so don't hesitate to CONTACT ME! Questions, ideas, thoughts, anything. I can't wait to hear from you!
►PayPal and credit cards are the accepted forms of payment.
►Please pay upon commitment to buy. If you like something but are waiting for a paycheck to purchase, Convo me and I will reserve it for you for 48 hours, don't purchase and then not pay!
►Please contact me for any cancellations or delays with payment and I will be as accommodating as possible - I understand how hectic things can be. Thank you!
►If you commit to purchase and I don't receive payment after a day, I will contact you - if I don't hear back for 48 hours after I contact you, I will have to cancel your order (3 days from original commitment to buy).
►New York state requires that I charge sales tax in the state - fyi!
►Gift-wrap available upon request. Items ship very well-packaged in a padded mailer or envelope with extra material stuffed inside - often made from recycled paper - from the Albany area of NYS within the stated shipping time on the individual listing.
►Please allow additional time to receive your item internationally.
►If you don't receive your item within a reasonable amount of time following the listing's shipping window, please contact me and I'll do my best to track it down.
Refunds and Exchanges
► All of the materials I use are strong and of high-quality; if for some reason, over time, something goes wrong - i.e. something loosens, like elastic cords tend to over time - feel free to contact me and if I'm still in business, I'll fix it for you at no cost if we can agree to each pay for shipping one way :) Lifetime guarantee, I believe it's called!
►Each piece is inspected carefully and handled to verify its integrity. Items are packed very, very safely so it is guaranteed to arrive in pristine condition - if this is not the case, please contact me FIRST, then send it back for a full refund (including the cost of shipping).
Additional Policies and FAQs
►All custom orders must take place within Etsy. Once a listing is sold, the buyer becomes anonymous, so you don't have to worry about anyone knowing where you purchased something if you don't want to.
►I welcome wholesale inquiries; I'll do my best to negotiate prices and time to complete to make everyone happy.
►I will do my best to make sure you leave your buying experience with me happy. If you end up having a sensitivity to a material in the piece, I'd be happy to re-make it with a metal you can wear free of charge - just send it to me and I'll mail it back to you good as new.
Last Updated August 20, 2013