Personalized growth charts for girls and boys
KidOGrowthChart's Shop Policies
Thanks for visiting in my shop, please feel free to convo me with any questions.
I committed to making your shopping experience pleasant and positive.
I accept paypal only; Payment is expected at the time of purchase. If not received payment within 3 days, and have not been able to communicate with you, your order will cancel.
I located and work in Israel and ship worldwide. My products shipped via EMS by registered mail in a protective box. Most of my products are custom made. When calculating time to receive your order, please give approximately 3-6 business days of product processing time in addition to shipping time of 12-24 business days for shipment.
If you ask I can ship your order to a different address, please make sure to provide that information to me. I would be happy to ship to a 3rd party or alternate address.
In case that your order is a gift – I can add a special note to the recipient.
After your packages shipped- you will receive tracking number so you can follow your package.
Refunds and Exchanges
Due to the nature of this business, we are unable to refund or exchange the product you've purchased should you change your mind upon receipt of said product.
It is my wish that you will be pleased with your purchase. If for any reason you are unhappy with your purchase, please contact me first and let me know what the problem is before leaving a feedback, I will do my best to resolve it to your satisfaction.
In the event of damage to the merchandise during transit, if you wish to receive a replacement or refund, we require that you send the damaged product back to us, and we would be more than happy to accommodate. Please keep in mind however, that the shipping of any and all damaged merchandise is to be incurred by the customer. Replacement is on us.
For undelivered items (caused by USPS - delayed in custom or for other unknown reasons) - If your item hasn't arrive in 6 weeks from shipping date, a refund for your money or a replacement on our expense will be offered.
For unclaimed item that was returned to us - there will be no refunds, only re-shipping on your expense.
Additional Policies and FAQs
I'm not responsible for any taxes, custom charges, duties or delays that may applied in your countries. I tried to be as accurate as possible with the colors and the photographs but please know that color varies from monitor to monitor.
If you have any questions or comments you may contact me at:
kerenec [!at] gmail.com
Our mailing address is:
P.O. Box #96,
Moshav Beit Hanan,
Last Updated December 24, 2012