Announcement
Welcome to k-lc where you can find understated and elegant handmade cotton and silk satin panties, camisoles, wedding garters and lingerie bags for you and your loved ones. Our lingerie is designed by women for women with comfort, elegance and stylish simplicity in mind.
All k-lc lingerie and accessories are handmade in our studio in London, UK using the highest of quality silk, cotton and beautiful laces. Please do get in touch if you have any queries about any of our products. We want you to love them as much as we love making them!
Our current turnaround is 3-5 business days. Shipping takes around 2-4 days in the UK and 6-12 International. If you need your order in a hurry please send us a message.
Thanks for visiting our store and Happy Etsying!
Love k-lc
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Reviews
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o6e4ht5x6fw4sob6 on Feb 29, 2024
5 out of 5 starsgood quality and design, as well as surprisingly durable fore something so delicate in appearance
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o6e4ht5x6fw4sob6 on Feb 29, 2024
5 out of 5 starsso light! elegant and unique
Kim responded on Mar 10, 2024
Thank you, so great to hear you like the different style!
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o6e4ht5x6fw4sob6 on Feb 4, 2024
5 out of 5 starsThanks for the order, and for the sale opportunity!
Kim responded on Feb 5, 2024
Thank you, Michael! I hope you are enjoying your orders. Enjoy!
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o6e4ht5x6fw4sob6 on Nov 19, 2023
5 out of 5 starsExcellent quality. Great communication from the store.
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About klclondon
Elegant and Understated Lingerie and Accessories Hand made in the UK
Shop members
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Kim-Lian Cleaver
Owner
2007 - Graduated in Contour Fashion Design 2007 - 2009 - Assistant Designer at Ayten Gasson 2008 - 2014 - Assistant Manager at Tallulah Islington 2008 - Present -Kim-Lian Cleaver
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
+ Do you make bespoke underwear?
We are able to alter our designs if you require slight alterations. For example a higher or lower waistline however we are not able to take on completely bespoke items.
Please do get in touch if you would like more information.
+ What size should I order?
All our sizes are true to size for UK sizes. If you wish it to be a bit more generous please let us know or order the next size up.
Our silk knickers use non stretch silk so fit a little differently to your usual stretchy underwear.
For men’s sizes please order the UK women’s size you usually buy.
Size charts are on each listing.
+ How do I care for my lingerie?
We recommend all our garments are hand washed only unless otherwise stated. This ensure’s your garment stays at peak condition for longer.
If you choose to machine wash your garments then pop the garment in a netted bag and on a delicate, silk or wool cycle using silk detergent. Iron on the reverse with a little steam on the lowest setting. If you chose to do this please note your silk garments may not last as long.
Please hang to dry and do not use a dryer as this will shrink and damage your garment.
+ When will my order ship out?
You can check how long your order will take on your Etsy receipt. Go to your purchases and view the estimated delivery date.
Most of our items are made to order to reduce wastage in the fashion industry. Usually we ship within 5 business days but do let us know if your order is urgent.
Items shipped to the UK take 2-4 business days after the item has been despatched. We use Royal Mail Signed For 2nd Class. If you’d like to upgrade please send us a message before ordering.
Items to countries outside the UK we use Royal Mail International Signed For service. This usually takes 6-12 days from despatch. We always track your order so please do let us know if it is running late.
+ What is your warranty & return policy?
All our items are exchangeable or returnable depending on each situation. We typically don’t accept returns for knickers due to hygiene, however, we are happy to help with any situation so please reach out with any concerns.
Returns are accepted for agreed items only so please do send us a message before hand. All items must be unworn and in the same condition as you received it. Items must be sent back to us within 14 days of receipt and via recorded mail otherwise we can not accept liability.
We are unable to provide reimbursements for returns unless the fault is ours.
+ Do you offer gift wrap?
All purchases come beautifully wrapped in tissue, with a sticker and fastened with a ribbon bow.
We also offer a full gift wrap service! Choose from dainty hand-painted daisies or for something more festive our Christmas mistletoe design. All options are in the ADD-ONS section on our home page.