KimberlyKellerSoaps' Shop Policies
Hello! Thank you so much for your interest.
Soaps ♥ Scents ♥ Enchantments by Kimberly Keller:
Botanical soaps, Ritual Soaps and oils, Perfume solids and oils, all created from the highest-grade materials available; including pure essences sourced from around the globe - examples of essential oils we use are: Bergamot from Italy, Blue Tansy from Morocco, Sweet Orange from Portugal, Wild Geranium from Albania, and from South America, Copaiba.
In the old fashioned ways of herbalists, and in the ancient tradition of alchemy, we create perfumes, bath brews, and enchantments of days gone by. Here at Soaps Scents & Enchantments by Kimberly Keller. she creates a majickal line of exclusive, and limited edition essence oils and soaps along with extraordinary custom perfume solids and bath brews.
Each fragrant alchemical blend is created in small batches by hand – each batch resonating with a deep connection to the elements: Earth - Air - Fire - Water - and Aether (Spirit) - along with esoteric symbolism, metaphysical teachings, and occult motif. Each fragrant composition is imbued by a melody of composite scents and nuances drawn primarily from the plant kingdom.
Liquid perfume oils are created utilizing organic jojoba oil and/or fractionated coconut oil, hand crafted tinctures, and numerous notes and chords of essential oils, blended herbs, absolutes, resins, and floral botanicals.
About Our Product Lines:
♥ Kimberly Keller perfume oils are a blend of plant and flower essences in a vegetable oil base.
♥ Produced without animal testing
♥ No alcohol, artificial dyes or harmful chemicals are used.
♥ 3ML solid perfume sample size and 15ML available.
♥ 5ML roll on perfume oil
♥ 1ML Perfume oil sample in glass vial available.
♥ Contain only the finest quality botanical oils, essential oils, herbs, woods, resins, attars, and essences – all from trusted sources which practice sustainable and environmentally-conscious harvesting.
♥ Most of our blends are 100% natural and contain no synthetics or man-made chemicals, so they can be enjoyed by people who have sensitivities to wearing synthetic fragrances.
♥ We also offer *Bouquet Blends* which are 95-98% natural. The blends do contain a small amount of fragrance oil, which are used to mimic nuances or notes which are cost prohibitive, rare, unable to procure, and/or which are not available for use in the natural spectrum; such as civet. ** Bouquet blends are blends created from pure essential oils along with a tiny bit of synthetic to bridge notes and smooth out the blend to create the note we desire to mimic.
** Additional notes regarding this issue: Some of the best ingredients for perfume making were of animal origin - musk, ambergris, civet and castoreum being the main four. There are serious ethical issues around using some of these ingredients now as either cruelty or slaughter. Musk from deer can be harvested ethically but getting them to do it is another thing.
** Ambergris is usually sold alongside a claim that it was found on the shores of some beach, but ethically there is no way of knowing for certain. The growing scarcity, cost and concern about killing whales have all contributed to its demise.
** With regard to the two issues above I have noted, reputable companies are unlikely to use them but an illegal trade still carries on in some of them. These products gave a majickal nuance to perfumes and could literally transform a blend from being quite interesting into something sensational. However, we refuse to use them based on the issues listed. Kimberly Keller is a cruelty-free company.
♥ We offer Botanical Soap Bars and Ritual/Spiritual Soap Bars. Each bar of soap weighs 4 to 5 oz. Please read description of soap weight, as each individual bar varies due to ingredients used. We use the same ingredients in our soap, which we also use in our perfume blends. We do not use cheap fillers, or chemical based "soaper" fragrance oils. This means that we do not use SLS, ALS, ALES, SLES, glycol (DPG), BHT, or Phthalate based oils. We blend each essential oil, attar, resin, bark, wood, herb, floral wax, and petal into our brews. Soaps can be used for ablution or for ritual/spiritual work = the purpose intended and blended for that particular soap bar.
♥ Vegan friendly blends, right along with beeswax and goat's milk products..
♥ Packaged with eco-friendly and recycled materials.
♥ Always tested on willing humans, and always cruelty-free.
♥ Made from natural extracts with well-known healthful and therapeutic properties, so you not only smell good when you wear them, you feel good too!
♥ Blended by hand (with imagination and love) in small batches using traditional and time-honored perfumery and alchemical techniques. We blend each creation by hand and from our own original formulations.
♥ All formulations are original formulas, and the exhaustive result of extensive historical research, practical experimentation and majickal studies. we do not buy pre-made blends and label them as our own!
♥ Please make sure the product you're purchasing is what you want and you're familiar with the scent if scented, if you have any questions please don't hesitate to contact us. Please allow 24 to 48 hours for response.
♥ Anointing oils, bath-time brews, and ritual salts are blended and charged during the appropriate lunar phases and astrological correspondence. This is done to enhance the potency and increase the intention they are designed to awaken during their use, as well also to enliven the senses.
♥ I am a non-smoker, and pleased to say each of your items will be sent from a smoke-free studio. I do have a dog, his name is Mr. Moto, but he doesn't help out in any way with creating the shoppe treasures, nor in mailing out any treasures. :)
♥ I strive to make your experience with our shoppe a pleasure, so please do not hesitate to contact me if you have any questions or concerns.
♥ Note: I use a modernistic spelling of magic as majick to denote the difference between the "majick" of witchcraft/majick and the "magic" of Harry Houdini. Maji from old Persian/Zoroastrian.
♥♥ If you seek additional detailed information about our treasures or about us: visit my Etsy Profile page, browse through the shop listings, or you can also visit me at: www.kimberlykeller.com. Please note that our web site is under major reconstruction due to a server crash and re-hosting of our website. We lost everything on our site and this is a major task to redo, we appreciate your understanding.
♥♥ Products are for external use only. If you experience any adverse effects, skin irritations, or rash stop using the products immediately.
♥♥♥ Products are not intended for the use on pets excepts those specifically created and specified safe for pet use.
Please make payment at the time of purchase so that I may begin making any custom orders. In either case, please make payment within 1- 3 business days. I am usually quite busy during weekends so production times are usually limited to Monday - Friday (unless other arrangements have been made). If payment is not received within 3 business days then the order will be canceled.
I accept Paypal, money orders, and personal checks. All mailed payments must be received within a week or the order will be canceled. Checks must be cleared before purchases will be shipped. If you do not have a Paypal account, you can also pay securely with a credit card through Paypal. For questions about Etsy’s payment system or to learn more about using a credit card through Paypal, visit the following link: http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/.
As required by law, all California residents will automatically be charged the current state sales tax: 8.75%. Thank you so much for your understanding.
Please allow 3-5 days production time on some items listed in this shop. Custom soaps can take up to 14 dys before shipping. Freshness is important to us here and most items are handmade fresh for you. For this reason, please make payment at the time of purchase.
If purchasing just one soap, usually US residents pay only 2.92. Flat rate for out of CA residents is the fastest and for you the cheapest shipping for multiple items. Be sure to ask though! I don't like to overcharge you for shipping.
If paying by personal check, please note that checks must wait until they clear our financial institution.
♥ USA Shipping ♥
*NOTE: We do not ship to P.O. Boxes, nor APO/FPO addresses at this time.
We receive and ship orders during studio hours, Tues - Sat. 10am-5pm PST. If an item you have ordered is in stock we will send it within 3 business days of purchase. If we anticipate a delay, we will notify you via e-mail as to when it will be available.
All orders are shipped via USPS Priority with Delivery Confirmation tracking. A tracking number will be provided to you. The buyer will be charged the actual shipping fee.
Customer Address: Important: If paying via Paypal, please make sure the address you submitted thru Paypal is correct. and up-to-date We do use that address to mail your products. Thi shop ships to the default Paypal address unless I am notified to do otherwise prior to shipping. Unfortunately, I cannot be responsible for packages lost or not received due to incorrect address information.
Returned packages: Soaps Scents & enchantments by Kimberly Keller Etsy shop will not be responsible for any undeliverable addresses. If a product is returned to our office and you still choose to have this product returned too you please contact us with a new address and be prepared to pay for shipping charges again. No exceptions.
♥ Turnover Times ♥
All of my perfume blends and solids are made by hand (and a few are made-to-order), so once payment is received, please allow 3 business days for orders to be ready for shipment, then a few days for actual mailing transit time for your shipment to arrive at your destination. Custom soap blends can take up to 14 days to create the blend and to see if the blend works well with in the soap, before shipping out any soap.
If there will be a delay for any reason (an essence is out of stock, etc.) I will contact you and we can discuss options. If you need your order ASAP, just convo me and we can work out arrangements to expedite the process.
If there is a problem with your order when it arrives (damaged, leaking), please notify me at kymeth [!at] gmail (dot) com and we can discuss options for rectifying the situation.
If, on the rare chance, an order gets lost in the mail, I cannot offer refunds. Please contact me if this occurs, and we can make arrangements to replace the lost item
In the event a package does not arrive, please convo/email for the delivery confirmation tracking number
♥ For International Customers ♥
* I ship USPS International Priority Mail - however, if sale is UNDER $50 we will ship first class, and if sale is OVER $50 we ship International Priority mail with insurance.
* We do not falsify customs forms! Please do not ask.
* We are NOT responsible for any taxes or fees that may result from your countries customs department.
* Higher priced items will be insured.
* Packages can take an average of 2 weeks to a month to arrive, depending on location and if it is during a holiday time.
* The international BUYER is responsible for ANY DUTIES or CUSTOMS CHARGES that may be incurred.
Refunds and Exchanges
♥ Returns ♥
Due to the nature of Botanical Perfume and Soap we are not able to accept returns on any product(s). We encourage our customers to sample our perfumes at events or by purchasing sample packs so that clear decisions are made when purchasing. This policy insures that the perfumes you receive are fresh. I do not issue refunds or exchanges UNLESS the shipment was damaged upon arrival.
I always try to describe my perfumes as clearly and honestly as possible. I understand that fragrance preferences are very subjective – this is why I offer many options for purchasing sample/mini sizes PRIOR to committing to larger-sized items. These sample-sized options are intended to help customers make an informed and confident choice. Please feel free to email so we can help you make an informed decision on your purchase.
Etsy is fun and we want to keep your experience here a happy and satisfied one!!
If you have an issue, please contact us within 3 days of receiving items. Thank you!
We check all products thoroughly before they are shipped. We want to make sure your product is not out of date nor damaged. Due to the type of personal products we offer we do not accept the products for returns. So therefore all sales are considered final. If there is a problem or mistake with your order (as in I forgot something, sent the wrong item, something is broken, etc.), please contact me WITHIN 48 HOURS of receipt of package and I will arrange a replacement.
So again, just to be clear, due to the nature of handmade toiletries, at this time I cannot accept exchanges or refunds unless you remit proof that I have made errors in product as explained in listing. If, for some reason, your product arrives broken or damaged, please contact us immediately at kymeth (at) gmail (dot) com and we can make immediate arrangements. Please be sure to have your order number when contacting us.
**I also do not issue refunds or exchanges, and this includes custom fragrances**
If you are unhappy with your order, please be sure to speak with us directly so we have an opportunity to reach a happy outcome. Customer service is very important to us, as-is our positive feedback.
Thank you so very much for your understanding!
Additional Policies and FAQs
All images, graphics, design(s), Slogan(s), Product Name(s), Product Line(s),Trade Name(s), Created Product(s), Artwork, Intellectual Property, Distribution and Subsidiaries are not to be reproduced in part or in whole in anyway. It is a violation of Laws and is strictly forbidden. ALL INFRINGEMENT is Prosecutable. All Rights Reserved. © 2012 kimberlykeller.com
♥ Information ♥
We will not share or sell any of your information to any third party.
♥ Safety Disclaimer & Liability ♥
Soaps Scents & Enchantments by Kimberly Keller. assumes no responsibility or liability for the misuse of our products. Soaps Scents & Enchantments by Kimberly Keller. assumes no responsibility for any conditions or allergic reactions that may arise from the direct or indirect use of any products or any information provided and sold by us. We strongly encourage the purchase of samples to make sure the perfume and/or soaps is perfect, in every way, for the end user. The safe and proper use of essential oils and our products are the sole responsibility of the user. Essential oils contain vital life force and should be used mindfully. Our perfumes are meant to be dabbed onto the pulse points. If you have any concerns about using botanical and natural perfume consult your health practitioner first. Do not apply our perfumes to mucous membranes or before sunbathing.
Further, all items and articles, either spiritual or majickal in nature, are presented or sold as curios only. The owners and part-time staff at Kimberly Keller’s make no claims as to the effectiveness of the products sold, or to the validity or effectiveness of any of the majickal/metaphysical information presented. But on a personal note... our customers have overall been very pleased with our handcrafted and brewed products and services.
All body/health care products are sold "for external use only" unless specifically "labeled" for other use. All body/healthcare information (aromatherapy/herbal/etc.) is provided "for educational purposes only", as a folklore and historical reference, and is not to be construed as medical advice, to diagnose, treat, prevent or cure any disease. If you are suffering from any disease you should seek the assistance of a qualified health care professional. None of the information on this site has been reviewed or approved by the FDA. Our spiritual products are not food and are not to be ingested, nor drugs, and are not sold for cosmetic or medical use.
♥ Essential oil: Obtained by steam distillation or cold expression of the plant’s volatile oils. The oils I use are 100% natural with no added water, alcohol, or other diluents or fillers.
Here is a List of the Ingredients and Essential Oils that I currently am using:
♥ Bees Wax: is a hydrating ingredient that increases skins essential moisture. UV inhibitor, skin conditioner frequently used in natural cosmetics. Contains no petroleum or other additives. This natural product is solar bleached and deodorized. Product of the USA.
♥ Anise Essential Oil:
fragrance of black licorice. Aches, pains, chest congestion.
♥ Bergamot Essential Oil:(Bergapten Free)
Refreshing, tonic and calming. For stress, depression, insomnia. This is the eo that gives Early Grey Tea its distinctive flavor. If you like citrus essential oils, you will likely love Bergamot. Its aroma is a sophisticated Orange Oil that includes woody and floral notes.
♥ Chamomile Flower Powder - Matricaria chamomilla
Powdered flowers from the same species as the German blue chamomile oil is distilled from. A wonderful skin care herb that is used in our soap line and gives gorgeous shades of gold and yellow.
♥ Clove Essential Oil:
anti-infectious, antispasmodic, insectifuge, anti-fungicide and tonic. For migraine, vertigo, stress, acne, wounds, burns, sprains.
♥ Cinnamon Essential Oil:
antiseptic and antibacterial, used for bad blood circulation and rheumatism.
♥ Clay Powder, White Kaolin: High quality water washed pulverized kaolin, also called white or "China" clay, and is used in some of our select soaps. Kaolin is a corruption of the Chinese "Kauling" or high ridge. Product of the USA.
♥ Coconut Oil, Fractionated: Caprylic/Capric Triglycerides - Cocos nucifera
One of the favorite oils of massage therapists for it's feel and resistance to rancidity (thus no rancid odors in sheets/table covers over time). A clear, thin liquid oil that is non-greasy and rapidly absorbs into the skin.
♥ Eucalyptus Essential Oil:
muscle, joints, respiratory. NOT FOR CHILDREN!
♥ Geranium Essential Oil:
eczema, psoriasis, shingles, menopausal, hormonal.
♥ Jasmine Essential Oil:
relaxing, calming and aphrodisiac. Used for headache, menstrual period, dejection and nervous fatigue.
♥ Lavender Essential Oil:
relaxing, calming, use before bedtime. Good for babies.
♥ Lemon Essential Oil:
concentration, cellulite, astringent. PHOTOSENSITIVITY
♥ Lemongrass Essential Oil:
Asian, acne, insect repellant
♥ Lime Essential Oil:
astringent, antiseptic, degreaser, PHOTOSENSITIVITY
♥ Orange (Sweet Orange) Essential Oil:
Uplifting, calming, smells like happiness.
♥ Peppermint Essential Oil:
mental performance, cognitive functioning, pain
threshold + tolerance, digestion, athletic performance.
♥ Rose Petal Powder - Rosa gallica
Powdered rose petals are used in our soap. Gorgeous red and pink colors.
♥ Rosemary Essential Oil:
decongestant, muscle pain, stimulating, energizing.
♥ Rosemary Oleoresin Extract - Rosmarinus officinalis
ROE. An anti-oxidant grade oleoresin that is oil soluble and used to treat oils and fats to delay/slow rancidity. Can protect some colors and flavors from degradation. We use this in our solid perfumes, ROE is the oleoresin extract of Rosmarinus officinalis which has had the characteristic rosemary flavor and odor, as well as the chlorophyll, partially removed so it will not lend any color or odor to the essence being imbued into the solid blend.
♥ Shea Butter: Expeller pressed or hand processed vegetable fat from the Karite tree (Butyrospermum parkii). Used as a light moisturizer, it forms a breathable and protective barrier that helps defend the skin against harsh elements. Very healing and improves skin superior to other oils and butters. It’s vitamin A and cinnamic acid content makes shea butter an effective treatment for wrinkles, eczema, rashes, burns, stretch marks, dandruff, cracked and dry skin.
♥ Spearmint Essential Oil:
think Wrigley’s Spearmint Gum!
♥ Tangerine Essential Oil:
Promotes tranquility and calms hyperactive children. May reduce stretch marks during pregnancy, and also as antiseptic toner for oily skin.
♥ Tea Tree Essential Oil:
anti fungal, use for Athlete’s foot, antiseptic, anti acne.
♥ Vanilla Essential Oil:
aromatic, balsam and aphrodisiac.
♥ Vetiver Essential Oil:
antiseptic, circulation tonic and antispasmodic. Purported uses: acne, arthritis and rheumatism.
♥ Ylang-Ylang Essential Oil:
Uplifting, promote relaxation and enhance sexuality. Considered an aphrodisiac and has a soft, luxurious aroma. Purported uses: soothe panic, anxiety and calm nerves.
Note: This is just a fraction of the ingredients we use. We list additional essential oils and additional botanicals will be added to this list as time permits.
♥ Product & Site Disclaimer: Though natural botanicals, butters, oils, and essential oils have been safely and effectively used for many centuries and we use all materials responsibly, there are some people who may experience allergic reaction to the Shea Nut used on our solid perfume or essential oils used in all of our products, so it is important that we impart this vital information.
♥♥ Please note the statements below and any products on our have not been evaluated by the FDA and are not intended to diagnose, treat, or cure and disease or condition. Kimberly Keller (Illuminelle and Lady Kymeth) Products were not designed, created, or intended to replace those prescribed or recommended by a physician or medical professional. Additionally, those who are pregnant, nursing, have medical conditions to include but not limited to high blood pressure, or prone to seizures, should not use certain essential oils. Pregnant or nursing women should use caution prior to using any essential oils. If pregnant or nursing please consult your physician or holistic practitioner prior to any essential oil use.
♥♥ Always consult your physician if you are taking any medications or suffer from any medical condition prior to using essential oils or certain nuts if you are sensitive to such items. Serious or even fatal reactions may occur. Those who suffer from any nut or latex allergy should not use Shea products. Some people have experienced an allergic reaction to sunflower oil if are sensitive to the to the Asteraceae / Compositae plant family (which include ragweed, marigold, or daisies. Be aware- Some products do contain oils expressed from nuts. Additionally, other products which do not contain shea or nuts were created in the same facility those products containing nuts and may contain trace elements of Shea.
♥♥ Our products are for external use only. If you experience any adverse effects, skin irritations, or rash stop using the products immediately. If symptoms persist seek medical attention right away.
♥♥♥ Our products are not intended for the use on pets excepts those specifically created and specified safe for pet use.
Last Updated April 18, 2012