Close

KimsKreativeBowtique's Shop Announcement

***PLEASE READ BEFORE ORDERING***

TURNAROUND TIME- my current turnaround time as of April is 2-3 weeks before shipping. This does not include shipping time. First class shipping takes 3-5 days. Please place your order in plenty of time to accommodate this. When ordering, please put the date you need it by as well as provide the necessary details to complete your order (size, sleeve length, color, name for personalization, etc). Be sure to check your etsy email frequently after ordering in case I have questions about your order or need you to provide missing information. I am unable to complete orders without full details so be sure to double check that you have provided all information requested on the listing.

RUSH ORDERS - If you need an order shipped before my current turnaround time, there will be a $10 charge. This fee will ensure your order arrives by your deadline date and the package will be upgraded from USPS first class mail (3-5 day delivery) to USPS Priority Mail (2-3 day delivery). PLEASE CONVO ME BEFORE ORDERING!! I will need to create a custom listing in my shop to include this fee! If an item needs to be overnighted there will be an additional charge of $25.

WEEKENDS - I do not ship or work on weekends. I will always be available to convo, so please feel free to contact me.

SHIPPING - I ship Monday-Friday. First Class shipping takes 3-5 days depending on your location. I ship from Pennsylvania. You can upgrade your shipping from USPS First Class Mail to Priority shipping for $3. Contact me and I will set up a custom listing to accommodate the additional $3.

VARIATIONS - Etsy is now allowing sellers to list items with variations. This is meant to decrease the amount of listings in shops which can be cumbersome to scroll through to find exactly which option you need. Please be sure to carefully select exactly what variation(s) you need. I.e. Many of my items may show a shirt with a bow in the listing photo. The price will show a dollar amount with a + sign to indicate the item has variations. This is not to mislead that the item automatically comes with the bow. The variations will allow you to just purchase the shirt only or the shirt and bow set showing the cost for each respectively.

CUSTOM ORDERS- I love doing new things! If you can't find the design you're looking for, ask me. If it's available, I'll find it. I love working with my customers to design something special just for them!

DISCOUNTS - I only offer discounts on orders of 6 or more shirts. Convo me for more information before ordering and I will set up a listing for you. THIS DOES NOT APPLY TO RUSH ORDERS.

REFUNDS - All of my items are made to order. Due to the nature of the items being personalized I do not offer refunds or exchanges. I try very hard to double check my work and not make mistakes, but on rare occasion it might happen...of course I'm only human. If a mistake is made on my part I will gladly remake the item promptly at my expense as well as cover the cost to ship the corrected item to you.

SIZING - Please feel free to ask for measurements on any item as all brands run differently. As mentioned under "REFUNDS" I am unable to exchange items for different sizes. If you ask for measurements up front I can ensure your item fits great in addition to being great quality.

VERY IMPORTANT - PLEASE NOTE - I am a stay-at-home mom to 3 wonderful kids. I do this full time from home when not shuttling them to and from school and activities. I love what I do, but my family is very important to me. These changes are necessary to help me manage my time between work and spending quality time with them!