Kuhl Jewels Annex
KuhlJewelsAnnex's Shop Policies
Welcome to my little supply shop, and thanks for stopping by! I hope you enjoy all of these beautiful items as much as I do. I have true passion for jewelry and all things related, and I have an absolute blast "shopping" to stock my shop!
If there is ever anything at all you don't see but would like to, I strongly encourage you to contact me and I'll see what I can do to accommodate your wishes. I want to make you, loyal customers, as happy and inspired as I possibly can!
Thank you for taking the time to read through my policies before your purchase. I wish I didn't have to have policies and rules, but alas, I do!
Payment is accepted through pay pal only. Please pay within 3 days of purchase or I'll cancel the order and the item(s) will be relisted. Thank you!
I ship via USPS First Class Mail, and for international I ship USPS First Class International.
INTERNATIONAL - PLEASE READ - As it is extremely expensive to add a tracking number and insurance for overseas I do not generally do so. If you need this, please let me know and I will get you a price on it, otherwise once packages are given to the post office, they are considered delivered by me and I will not be responsible for packages lost or damaged. I'm sorry to have to do this, but several circumstances have lead me to this. Thanks for being honest and understanding. For large international orders, I always claim the exact amount of purchase (again, honesty is good!) and I know you may have to pay taxes, but so is the life!
I generally ship M-W-F so you receive your item as quickly as possible! Should you need a rush shipping please contact me and I'll do my very best to accommodate your needs.
Refunds and Exchanges
All of my items are non-refundable and I generally don't do exchanges. I will only consider a refund if the item is faulty and is returned to me in new, unused condition; or if the item has been damaged during shipping. In the case of shipping damage, please carefully photograph the package before and after you open it so we may present the photo evidence to USPS if need be. If an item has truly been damaged in shipping, I will replace it (as long as I have it still!) free of charge to you.
Additional Policies and FAQs
If, for whatever reason, you are ever unsatisfied with your purchase, please contact me and we can work something out. I always want you, my loyal and wonderful customers, to be as happy as possible! Cheers, and happy shopping!
Last Updated March 9, 2012