LaurenBauschOriginal's Shop Policies
Thank you so much for supporting artists like me! I believe art! I am so blessed to share what I love. Making others smile is paramount to all I do. . .and it makes me smile too!
Handmade functional pottery in a wide variety of fun colors is what I'm all about. Using handmade objects is part of my everyday life, and I'm also an avid collector. I have a growing mug collection, and each piece has a different story. When I use a mug I purchased at an event or on a trip I remember that moment and the memories attached through the object.
Paypal, credit card, checks and money orders accepted. EChecks take 3-5 days to process. Don't use money order or ECheck if you're on a deadline...Use PayPal or credit card! I also accept personal checks, but I must deposit the check first and wait for it to clear...Please allow an extra week for processing.
I'll do my best to deliver all products as quickly and safely as possible. Pottery can be heavy, and it's fragile. I haven't lost many pieces, and I'll continue to try my best not to lose more. I go through bubble wrap like it's going out of style! Bright orange FRAGILE stickers are also generously used.
All items are shipped via USPS, and I often ship with Priority services when I'm able to. If you're in Canada I will ship to you, and I'll gladly figure out a close estimate for cost with multiple orders. Just send me a message.
I want you to be thrilled with your recent purchase, not satisfied, ECSTATIC! If anything is damaged or broken, you will be refunded or your item replaced. No issues, no problems. Refunds and exchanges are accepted as well. If you have any questions please contact me.
LAST MINUTE ORDERS...
If you would prefer a super speedy delivery, just send me a message PRIOR to purchasing, and I will gladly adjust shipping costs and options for you. I live a mile from the post office, so I don't mind making a special trip.
NEED A GIFT? I love helping out! I always keep stationery on hand for any occasion, so if you need an item shipped directly to the recipient I'm happy to oblige. Just let me know what you would like the card to say.
Refunds and Exchanges
If for some reason you are not happy with your purchase, send it back within 20 days and I'll refund the purchase price. If your item has been damaged in the shipping, I'll either send you a 100% refund or replace the item at no cost to you...Just let me know your preference. I want you to return for further purchases and remember my shop fondly. I truly appreciate your business. If you have any questions please feel free to contact me. Customer service is so very important to me.
Additional Policies and FAQs
I will gladly create custom pieces if my schedule allows. Please contact me with further questions, and check me out on Facebook: Lauren Bausch Art and Pottery. Also allow at least 4-6 weeks depending on the season. Once again, just send me a message, and I'll see what I can do.
204 Asbell Way
Centerville, GA 31028
Last Updated November 11, 2013