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LilaEtAlbertine's Shop Policies

Welcome

Bonjour! My name is Elizabeth and I'm hoping to share my love of French vintage with you. For a long time, I've enjoyed searching brocantes, flea markets and antique shops hoping to find that perfect, one-of-a-kind piece. Have a look what I found.....

Payment

I only accept payments by Paypal and require payment within 3 days of purchase.

Shipping

I ship worldwide within 4 business days after confirmation of payment has been received. Packages are shipped using French priority mail which offers no insurance or tracking. Should you wish to upgrade to include insurance or tracking, please contact me for a postage quote. I am not responsible for custom duties or taxes, these are the buyers responsibility. For multiple purchases, please send me an email before purchasing so that I can recalculate the shipping costs. I will send you an email to inform you when the parcel has been posted.

Refunds and Exchanges

Please be aware that vintage items are not new and may show signs of wear. I do my best to make sure any flaws are included in the item description. If, however, you are unsatisfied with your purchase, please contact me within 48 hours of receiving the item. I'll work with you on a case-by-case basis but returns will only be excepted if there's a major flaw which wasn't conveyed in the shop. Any refunds will be made using Paypal minus the original shipping costs. The buyer is responsible for shipping the item back to me. If you have any questions about an item, please email before ordering so you can be confident in your choice.

Additional Policies and FAQs

Looking for something in particular which I don't have? Please contact me and I'll do my best to find it for you!

Last Updated March 26, 2012