Little Rainbows Tie-Dyes
LittleRainbowsTiedye's Shop Policies
Hi, and welcome to Little Rainbows Tie-Dyes! My shop policies are as follows.
My preferred method of payment is PayPal, which allows you to pay by credit or debit card, or from the balance of your own Paypal acct., if you have one. Once you have gone through Checkout and have clicked on "Commit to Pay," that item will be marked "SOLD" and will be held until you pay for it. From that time, I will wait a maximum of 72 hours for your PayPal payment; once I see that your payment has been made, I will package your order and ship it out in a timely manner. If your PayPal payment is NOT made within 72 hours from your commitment to pay, I will mark the item available again and return it to my shop to be sold.
If for any reason you don't have a credit card, debit card, OR Paypal account and can therefore not pay through Paypal, I will accept a money order. In this instance, you must first go through check-out and click on "Commit to Pay," and then immediately send me a convo (message here on Etsy) stating that you will be sending a money order. From that date, I will wait a maximum of 10 days for your payment to arrive, and then I will ship your order as soon as I have received AND CASHED your money order.
I used to accept personal checks without question, but since I have unfortunately received several bounced personal checks, it is my policy not to accept them anymore.
My shipping charges are based on First Class Mail pricing, plus the cost of the packaging I will use to send the item(s) in, plus a $.50 per item travel expense / handling fee. If you need something Priority Mailed, please contact me via Etsy convo PRIOR to purchasing, and I will adjust the shipping charge(s) on the item(s) you wish to buy to reflect Priority Mail pricing. In that case, I will leave the new shipping charge(s) for the item(s) listed for no more than 24 hours from the time I have changed it for you and notified you via convo of the change. If you have not purchased the item(s) (and paid in full,) within 24 hours, the shipping charges for said item(s) will return to First Class Mail pricing.
For orders shipping to destinations within the 48 contiguous U.S. states, please allow 2 weeks from the time I receive your payment in full for delivery of your item(s).
EXCEPTION: CHRISTMAS TIME! DURING THE MONTH OF DECEMBER, I WILL MAKE EVERY EFFORT TO SHIP YOUR ITEM OUT THE VERY NEXT DAY AFTER I HAVE RECEIVED YOUR PAYMENT IN FULL! AFTER THAT, IT'S UP THE THE U.S. POST OFFICE. USUALLY, IT WILL ARRIVE WITHIN A FEW DAYS, DEPENDING ON HOW FAR IT HAS TO TRAVEL FROM INDIANA. ONCE AGAIN, IF YOU NEED IT PRIORITY MAILED, PLEASE LET ME KNOW BEFORE PURCHASING THE ITEM(S)!!
For destinations outside the 48 contiguous U.S. states, I will convo and/or email you when your order has been shipped out. I will usually send your order First Class Mail, so delivery times will vary according to destination. I can make no guarantees regarding international shipping, except that I will send your item out within 5 business days of receiving your payment. So far, all orders I've sent to other nations have arrived within the window of time that was estimated by the U.S. Post Office.
Refunds and Exchanges
If your Little Rainbows item doesn't fit, you may convo me here on Etsy or contact me on my website "email@example.com", so we can discuss which item you'd like to exchange it for. You may then mail the item back to me and I will ship your exchange item out as soon as I receive your package. In most cases, you will cover all shipping costs associated with the exchange. An exception would be made if I sent you the wrong size, in which case I would cover the exchange costs. In the event that no suitable exchange item is available, I will refund your money.
In the event that your purchased item is damaged or defective in any way, please contact me by etsy convo or at littlerainbowstiedyes [!at] gmail.com, and provide a phone # where you can be reached, so we can discuss the terms of your returning the item and your refund.
Additional Policies and FAQs
REGARDING MY CLAIM THAT ALL LITTLE RAINBOWS TIE-DYES ARE PRE-SHRUNK AND GUARANTEED COLORFAST:
First, let's talk about pre-shrinking. Many of the items I buy from my suppliers come already pre-shrunk by the manufacturer. Here's what I do to them in my process: after I have allowed the dyes to set into my tie-dyes for at least 24 hrs., I rinse them in first hot, then warm, and then cool water for about half an hour. Then, I machine wash them in HOT water (with a special textile detergent called Synthrapol, which washes out any and ALL unbonded dye.) Finally, I dry them on medium heat. This process usually serves to shrink the item (which is somewhere between 70% to 100% cotton) as much as it's going to shrink. You may wash your Little Rainbows tie-dye in any temperature of water you choose, although I do strongly recommend cold water wash for maximum color preservation. However, if you dry this item on HIGH heat in your dryer (or especially in a commercial dryer,) I will not guarantee that it will shrink no further. I will not refund anyone's money who has dryed their item on high heat or in a commercial dryer and claims that it has shrunk.
Next, I'll discuss what I mean by "colorfast." I use a 3-step dye-fixative process on every item I make, to ensure that there is no unbonded dye left in the fabric which could then bleed onto your skin or other clothing items in the laundry. The chemicals I use for this process (concentrated soda ash, Synthrapol textile detergent, and Dharma Trading Company's dye fixative solution,) are the best to be found anywhere, and come from the oldest tie-dye supplier in existence in America. I do often state in my listings that your Little Rainbows tie-dye will fade very little over time, which is not to say that it won't fade AT ALL, EVER; ALL dyed fabric will eventually fade some with multiple washings. However, it is absolutely true that your Little Rainbows item will fade much LESS than many other tie-dyes you may purchase from a seller who doesn't employ all of the dye-fixative steps I use, and in fact Little Rainbows items often fade LESS than many factory-dyed clothing items. (As I stated earlier, I do recommend cold water wash for maximum color preservation.) I do guarantee that no dye will leave your item and bleed onto other fabrics or your skin. The only way one could ever get the dye to leave the fabric of a Little Rainbows tie-dye would be to bleach it, and since it is intuitively obvious that one should not bleach tie-dyes, I will (of course) refund no money for items that have been bleached. (Sorry guys, Idiot Clause.) Haha!
All that being said, you can trust that as long as you employ common sense when washing and drying your Little Rainbows tie-dye, it will remain bright, beautiful, colorfast and shrink-free for a long, long time!
11050 Long Lake Lane
Fishers, IN 46037
littlerainbowstiedyes [!at] gmail.com
Last Updated November 22, 2012