Shipping cost is based on weight of rock, I am based in Italy and international shipping costs more than Europe shipping. PRIOR to purchase - email me with your
information and I will reply with a shipping quote.
I usually ship all orders with registered mail wich includes tracking number.
Mail padded envelopes or cardboard box are used for shipping.
Insurance is not included unless you convo me and ask and pay for it.
The shipment will take around 6-7 working day for the EU countries, 10-12 working day for North America and 14 days for elsewhere.


The buyer is responsible for any custom taxes/charges in their country/state.

***Per i visitatori italiani***
La spedizione in Italia è fatta con i servizi delle Poste Italiane e la consegna, nei luoghi accessibili dal servizio, avviene entro 3 giorni lavorativi, oltre quello di accettazione, sabato e festivi esclusi.
Per i costi di spedizione, contattatemi indicando se desiderate anche assicurazione e altre opzioni: vi farò avere il preventivo completo.

After you receive your item, please send me a note and leave feedback so I'll know the transaction is over and (hopefully) successfully.
I will then be glad to leave your feedback for you.
If there are any problems with your order, let me know before leaving any feedback so I can try to solve them.

**Per i visitatori italiani**
Dopo aver ricevuto l'oggetto vi prego di voler lasciare un feedback, in modo che io possa essere certa che la transazione sia andata a buon fine. Per qualsiasi problema, vi prego di contattarmi prima di lasciare un feedback e troveremo la soluzione insieme.

LivingRocks is based in Cesenatico (Italy) and has been selling painted rocks on Etsy since 2009. I sell mainly to buyers in Europe and America but offers my items for sale world-wide.

This Privacy Policy describes how and when I collect, use, and share information when you purchase a item from me or contact me.

To fulfil your order, you must provide me with certain information, such as your name, email adress, postal address, telephone, payment informations. Informations about my customers is important to my business.
I share your personal informations for very limited reasons, as follow:

1) Etsy. I share informations with Etsy as necessary to provide you my service and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

2) Services Providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies.
I use national postal service (POSTE ITALIANE) and UPS courier service for shipping my items worldwide and I will share your personal informations with these third parties, but only to the extent necessary to perform these services.

I retain your personal informations only as long as necessary to provide you with my services.

I don’t use your private email to send message or promotions, I only use Etsy convo service, and I highly recommend to do the same.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.


For purposes of EU data protection law, I, Ernestina Gallina (owner of LivingRocks), am the data controller of your personal information. If you have any questions or concerns, you may contact me at ernestina [!at] pietrevive.it
Alternately, you may mail me at:
Ernestina Gallina, via Quadrelli 1, 47042 Cesenatico (FC) Italy