15% off Holiday Sale! See shop page for Coupon!
LolaRoseOnEtsy's Shop Policies
Welcome to Lola Rose Boutique! Your special shop for unique and trendy handcrafted accessories that are ready made!
We accept paypal for payment. You do not need to have a paypal account to pay with paypal, simply follow the steps to check out as a guest via paypal and use a credit card.
All of our items are READY TO SHIP. Your order will ship within 1 business day of payment. We ship via USPS first Class and USPS first class International. All US orders will receive an email with tracking sent via paypal. Please watch for this email in the account you have supplied Paypal.
Please note that business days do NOT include weekends or holidays. If you place an order on Friday, it may not ship until the coming Monday.
***Orders paid via "e-check" do require a 3-5 day clearing time, so your order will ship immediately after notification of cleared payment.
***Size adjustments do require an additional 2 business day turnaround time. This is for customers wishing to have newborn/smaller sizes made.
***Please be aware that International shipments do NOT come with tracking. You will receive an email that your order has shipped, however.
***International Customers: Shipments made overseas are made twice a week, we try to do it 3, or 4, but this is due to the nature of having to go to the postal office, this saves time and is more efficient, thanks for your understanding.
Refunds and Exchanges
Please let us know if you are unsatisfied for any reason. We will be happy to work with you to make your order right in any way.
We can not be responsible for lost or damaged packages that are shipped with tracking information.
Additional Policies and FAQs
Due to the readymade nature of our items, we are not able to take custom requests at this time. This is to ensure that we can commit to delivering your order as quickly as possible. Because our items are all handmade, and ready to ship, this guarantees that you will not only find many "one of a kinds" but will always find something new in our shop. So check back regularly to see what we are currently offering!
You may contact us with any questions via the "contact seller" button on etsy, or by email at: lolaroseboutique [!at] yahoo.com
We will respond to inquires within 48 hours.
Last Updated December 2, 2013