LucyLews

Welcome to LucyLews!
LIKE me on FACEBOOK to reveal a coupon code for 10% off you entire order!
ENTER COUPON CODE at checkout.

Current Processing time is 3-5 business days, plus ship time.

MESSAGES:
If you need to contact me please Convo me through Etsy. Please do not email me as I receive hundreds of emails daily and your email may be missed.

I will answer your questions as soon as I can, but due to my schedule I usually do this late at night when the rest of my house is sleeping. I appreciate your patience, and please if I have not responded to you within 24 hours message me again!! Really I don't mind..... due to the large volume of messages I get It is quite possible I lost your message or forgot to mark it to remind me to answer!

My schedule is as follows:
Work at Hospital- Monday-Wednesday-Friday.
Cut - Ship orders -Tuesday-Thursday-Saturday.
I try to take Sundays off to spend time with my family.
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SHIPPING INFO:
Processing time does not include ship time. If you need your order by a specific date please contact me PRIOR to placing your order to make sure that I am able to meet the deadline.

UNITED STATES: Shipped Via Priority mail GENERALLY takes 2-4 days shipping in the US, but is NOT GUARANTEED. If you need an item by a certain date, please contact me Prior to purchase for express mail shipping prices.

INTERNATIONAL ORDERS: Shipped via First Class International Mail, Ship time varies based on your location, but can take up to 4-5 weeks to receive. Items will not be reshipped until 30 days AFTER item was originally shipped.

CUSTOMS FEES: We are obligated to mark all items as merchandise. International shipments may be charged import fees/handling fees. The shipping charge paid to Lucylews ONLY covers my actual cost to ship the package to your country. CUSTOMERS are responsible for ALL additional import,customs and handing fees assessed by their country and are advised to research the costs prior to shipment/Purchase.

**Guaranteed dates are for shipping date only, NOT guarantee of delivery. Once item is accepted into USPS system Lucy Lews is NO LONGER liable for date of delivery
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MY VINYL:
Note: I use Oracal 631 Vinyl that uses a removable adhesive, the mfg has done some research and this vinyl will not stick to the ZERO VOC or VOC free paint. These are the environmentally friendly paints. What can you do? It’s not entirely hopeless. ORACAL reports that removable vinyl wall graphics will adhere to LATEX versions of Zero VOC paints, but it takes a lot more work to release the graphic to the wall. The vinyl must then be burnished into the slightly “stippled” texture of these paints to expedite the adhesion levels.
If you think you may have one of these paints this is a link to the article:
http://www.signwarehouse.com/blog/?p=5540

If you are willing to go with a permanent adhesive, which will likely stick to the wall without any problems, let me know and I am happy to provide that, but it may cause damage to your paint when it is removed. (Oracal 651 Matte is only available in Black/White)
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100% GUARANTEE
Lucy Lew's Vinyl Decor is committed to 100% customer satisfaction. If for any reason you are not satisfied with your order, return the UNUSED vinyl within 30 days for a full refund (less shipping). If product is defective we will replace it with the same design and colors free of charge, Customer must return defective product, then replacement decal will be mailed.