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LuluLamore's Shop Announcement

Hello dear customers! It looks as if the shop will be shutting down. The credit card, which was owned by my sister, that i was using for the shop was cancelled due to some issues she had with it. So i won't be taking any orders anymore until I can find a solution to my problem!! I'm going to miss you guys! Take care!

Welcome to Lulu Lamore Crafts!
I'm Channie, mother of one, sister to 11! I'm Australian but having grown up in Liberia with no TV and very little toys, I was forced to find other things to entertain myself. Since paper was the easiest thing to acquire i turned to that. Drawing and paper dolls were the 'in' thing at the time. Moving to Ghana when I was 12, I discovered the wonderful and endless world of scrapbooking. Then in the beginning of 2011 I found out I was pregnant. I realized I couldn't continue with my job and care for my baby, but I still needed to support myself somehow. That's when I found Etsy and decided to take my scrapbooking supplies addiction to new heights. Now I have a reason to buy 30 full rolls of ribbon, 6 kilos of buttons and 100 yards of lace. Happiness!

I love to receive message from you and make sure that I can give you the best service available so if you have any questions, please contact me. Nothing is too small!

Free surprise gift for all orders over $25

If you see a particular ribbon or button you like and you'd like a larger quantity of them, please convo me and I'll see what I can do about getting it for you. Most of the time I will have it in stock.

LuluLamore's Shop Policies

Welcome

Thank you for taking the time to read my policies. If there is anything you don't understand just contact me, I'm all ears!

Payment

I accept only Paypal and payment is due at time of purchase

Shipping

I ship out on Tuesdays, Thursdays and occasionally Saturday.
I don't insure or add a tracking number to any packages as it’s not available here.
Shipping can take anywhere from 2-6 weeks so don't be alarmed if your package seems to be taking forever to arrive.
If its been more than 6 weeks and your package has not arrived please contact me and I will do my utmost to fix the problem!
Any import duties and tax that receiving the package might incur is the buyers responsibility.

***I ship to the Paypal address, if you need it sent to a different one please leave a note in the message to seller when you purchase, not after.***

Refunds and Exchanges

If the product you purchased is not what you expected please contact me and we can discuss how to rectify the situation. If you would like to return the product you will be responsible for the return shipping and a %10 restocking fee.

Additional Policies and FAQs

If you see a particular button or ribbon you like and would like a larger order of it, I do custom orders and would gladly help you out.
Please contact me with any problems or issues before leaving feedback. I would like the chance to make whatever is bothering you right as opposed to reading the feedback you've left for me.

Seller Information

I will happily reserve an item for you if you wish. I generally hold reserved items for a month, so please make sure to purchase it before then. Thanks

Last Updated June 15, 2012