LunasCrafts is taking a short break
Reviews
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herbstaster on Jun 10, 2020
5 out of 5 starsI am very impressed by These custom made dolls. Kati met the characteristics of every figure from discworld. Many thanks!
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kara on Mar 7, 2020
5 out of 5 starsI have bought from Kati for many years now. She is so talented. She made a custom Jon Snow and Nymeria for me. They were perfect. Her attention to detail is amazing! She can do anything.
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herbstaster on Mar 3, 2020
5 out of 5 starsI am really impressed! This was a custom order for my favourite fictional characters, and she did so well! Also, the communication was great through the whole process. I love it, thank you!
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Allison on Sep 20, 2019
5 out of 5 starsAbsolutely LOVE him! Was a custom gift that actually made the recipient cry! So thankful you were able to turn my vision into a reality! FANTASTIC seller! A+++
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Jenna on Feb 6, 2019
5 out of 5 starsAbsolutely love them! They suit my kittens perfectly and couldn't be happier.
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Julie on Dec 26, 2018
5 out of 5 starsMy daughter loves her bunny! It was beautiful a lot of work was put in to making the bunny!!!!! Would buy another one, it just took along time to receive it, but worth the wait!!!
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Cristina on Oct 12, 2018
5 out of 5 starsLovely cactus 💚💚 Perfectly made and very pretty to put anywhere on the house. Fast shipping. Very nice seller. Thank you :)
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Accepted payment methods
Returns & exchanges
Cancellations
Payment
Shipping
All items will be shipped via registered priority mail, and I'll send you a shipping notification with the tracking code. Unfortunately online tracking only works in some countries - for example Australia Post and since recently USPS doesn't offer this service (but, should anything go wrong, the code can be used to file an official research in these countries too).
The usual delivery time is about a week within Europe, two weeks for Canada and the USA and 3-4 weeks to Australia.
If your item doesn't arrive in time, please let me know! You could also try calling your local post office - it could be sitting there waiting for you (the notice left by the postman sometimes goes missing). After a certain time unclaimed packages are returned to me, and I will only be able to resend them if you pay the shipping cost again; otherwise I'll refund the price of the items.
Additional policies and FAQs
Privacy
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
Information I Collect
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 6 years.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Katalin Gálusz, am the data controller of your personal information. If you have any questions or concerns, you may contact me at lunascrochet [!at] mail.com. Alternately, you may mail me at: Katalin Gálusz, 2030 Érd, Technikus u 32, Hungary
Seller details
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