Still Life Photography - Nature Photography - Fine Art
LupenGrainne's Shop Policies
Welcome ! ☆.¸¸.•´¯`•♥.♥:)))¸.✫
If you find a photograph you like and want it in a different size, see this section here: http://www.etsy.com/shop/LupenGrainne?section_id=6264354
or contact me for a custom listing, for other sizes needed ;)
--Payment methods for my shop are PayPal, E-checks and Credit Card
These choices are all available during checkout.
If you are new to Etsy and need help with the checkout process click here
Please note, The address you have filed on your Etsy account is where I will be shipping to, not the one on Paypal.
•• U.S. Domestic Orders are shipped First Class or Priority Mail USPS with tracking.
•• International Orders are shipped Airmail. They can take from 1-4 weeks for delivery.
All photographs up to 11"x14 / 12"x12" will be shipped in an archival safe cellophane envelope, with a separate piece of smooth, acid free, backing board for support, in a non bending photo mailer or box.
Larger prints will be carefully wrapped and shipped in a sturdy mailing tube or box.
I ship all prints up to 11x14 and 12x12 within 1-2 business days after payment is received. Poster prints and canvas gallery wraps can take up to 7 days before shipping.
I can upgrade your shipping to Express Mail, just let me know before you purchase so I can add it to the total. Or contact me for a quote before purchasing.
Please note there may be customs fees when your package arrives, if you are shipping international. The buyer is responsible for any of those fees.
I ship First Class USPS Airmail which has no tracking or insurance for international packages. If you would like to upgrade to International Express Mail it comes with tracking and $100 insurance, just let me know if you would like that option, and I can give you a quote for your package.
Refunds and Exchanges
✽ I would love for you to be happy with your purchase! I'm happy to talk with you and answer any questions to make sure your new artwork is a good fit for your home or needs before purchasing.
✽ I will resend or refund for items damaged in the mail or lost.
Please wait 14 business days for domestic U.S. packages, and 6 weeks for international for you package to first arrive.
I provide tracking on all domestic orders. If your package has been damaged please send me a photo of the damaged item(s) here: https://www.etsy.com/conversations/new?with_id=5638169and I can resend or refund your order right away.
✽ If the address provided for shipping is undeliverable or gets returned to me the return shipping and repackaging cost will be the customers responsibility.
✽ I do not accept returns or exchanges on custom printed items, like custom cropping, color alterations, canvas gallery wraps and prints 16x20 and larger.
✽ Please note that different screens will show the image with slight color variation. My screen is regularly calibrated for color consistency in my work flow. If your monitor is not calibrated there may be a variation in color.
Please feel free to contact me here with any questions before purchasing, I'm happy to help! ;) https://www.etsy.com/conversations/new?with_id=5638169
Last Updated November 4, 2013