MYBRICKHOUSE's Shop Policies
My shop consists of antique clothing and linens and miscellaneous unique vintage and antique items, some of these items may have a stain, yellowing, rust etc due to their age and what has happened to them during their lifetime which to me makes them even more special. If something is not old or I am unsure of its age I will let you know up front...I sell things that I have admired and enjoy and hope you will too. I will let you know if something is flawed or imperfect. I want you to be completely satisfied and excited with your purchases from me so you will return often to check out what is new.
Before Buying, please be aware that I do my best to be as accurate as possible in "estimating" (it is only an estimate) my shipping charges however when shipping from Michigan to CA, WA, or HA and International I have found that occasionally things cost quite a bit more than I had estimated in that case I will send thru an additional invoice for the difference or a credit if the shipping is more than $1.00 over or under. I accept PayPal, you can pay with credit cards thru PayPal also... personal checks (once check has cleared I will ship your item) or money orders. I request payment to be made within 2 days of purchase, otherwise if I have not herad from you I will relist the item. If I am shipping outwest as an example:CA,WA or to HA, or International please allow me to send you an invoice or convo you with the correct shipping amount. If you need to cancel an order please contact me via e-mail immediately so the item has not shipped to you.
I WILL SHIP INTERNATIONALLY to anywhere I just need time to figure the shipping charges for you. I ship UPS or US Mail...once payment has been received I will ship your item.Due to the nature of the products I sell I do my very best to estimate shipping charges fairly, if due to your location the shipping amount is much higher than I have projected I will send you an adjusted invoice, also if for some reason it is much lower I will credit you. I only send thru an additional shipping invoice if it is quite a bit higher otherwise I absorb it. If you would like insurance or a signature receipt please let me know as I will add that cost to the shipping. All shipping is done on Wednesday and Friday. If you have a special shipping request such as a different address or if the item is a gift and you would like it gift wrapped and shipped directly to that person just contact me to work out the details. I am happy to do it. I do use recylced shipping materials most of the time but if I know in advance it is a gift I will be sure it looks lovely. Any questions please e-mail me...
Refunds and Exchanges
I want you to be satisfied with your purchase from me and that is why when I list an item I will let you know as much about it as I possibly can thru pictures and description so in "most" cases I will not accept returns or give refunds, however, if you are extremely disappointed or feel I have not correctly described the item let me know and we will work it out together. If an item is lost or damaged in shipping I cannot refund or replace it as most of my items are 1 of a kind treasures. If you would like an item insured or shiping confirmation I can add that expense to your order.
Additional Policies and FAQs
If you are in another country other than USA I will be happy to ship to you but I will have to get shipping figures first and let you know what they will be.
Your feedback is very important me, if you have any problems or concerns please contact me first (before leaving negative feedback) so I can atleast have an opportunity to try to make amends....
Last Updated August 15, 2013