MakeUpandMudBoutique's Shop Policies
Welcome to Make Up & Mud Boutique! I hope you enjoy browsing through my items, and hopefully a few items will catch your eye. Each person has a uniquely creative style, and I tend to branch out to explore many differet styles of crafting through my work. Vintage/Upcycled Jewelry boxes, One-Of-A-Kind-Decor, and Handmade Jewelry is my specialty, but I love the fact that there are no limits on what you may find listed in my shop. Please check back often as I am always adding new creative pieces each week. If you have any questions or you would like to place a Custom Order, I'd love to hear from you! Have a nice day!
I really prefer to accept PayPal Payments only. If needed, I will accept a Personal Check if you find something you really love in my shop. If you pay with a personal check, I will not shop your item until the payment has cleared with my bank, usually 5-7 days.
GOOD NEWS: You do NOT need a PayPal account to use PayPal to pay for your item with your Debit or Credit Card. During the Checkout Process, you can choose the PayPal option. After you submit your order, click the "Pay Now" button. Scroll down and you will see the option to pay with a Credit Card or Debit Card without having to sign up for a PayPal Account.
To ensure that I do not lose money with Custom Orders, I will not begin working on any Custom Order until I have received ALL payment in Full.
Also, I will not mail out any packages until I have received ALL payment in Full.
All regular orders will be shipped out within 7 business days or payment received. Custom orders may require up to 3 weeks for completion before they are shipped. If you need your item to arrive immediately, please contact me PRIOR to making your purchase to ensure that I can complete your request.
Most of my items will be shipped via USPS Parcel Post unless otherwise specified. The average shipping time is usually 2-7 days. Priority Mail may be used on lighter items, and usually takes 2-3 days.
I mostly use recycled and like-new shipping materials, so please let me know if you would prefer new shipping materials. Using recycled materials is my way of being a little more kind to the environment.
I try to estimate shipping charges as accurately as possible. The shipping price for each item also includes the time and shipping materials used to package up your item, as well as shipping confirmation charges.
Items over $30 will be insured. Please contact me within 5 days of receiving your order if the item is damaged. (Please refer to Refund Policy)
Customers can request faster shipping for an additional charge. To choose a different shipping option, message me PRIOR to purchasing the item so I can update the shipping price accordingly.
If Etsy and Paypal addresses are different, I will ship to the Etsy address unless otherwise specified. If you have two different addresses, please specify which address you would prefer in the "Message to Seller" box during checkout.
If I am shipping an item overseas, customs can delay packages by up to 6 weeks. This does not happen often, but I want my buyers to be aware of this possibility. Buyers are responsible for any and all duties and customs charges that may be incurred.
Refunds and Exchanges
Additional Policies and FAQs
Last Updated March 13, 2012