MarMatKnit's Shop Policies
Welcome to magical world of knitted wonders. Every shapes and patterns are outcome of many hours spent on planning and designing. Every piece is handmade and unique. It is guaranteed you will have the only copy in the world. I hope you will find here something for yourself. If you are interested in other colour or size, write me a message and we can sort it out.
I accept payments via Paypal.
Items are sent to you after the payment is secured, it may take a couple of days.
Please make sure to make a payment within 24 hours from purchase.
All items in my shop are available and ready to ship. Shipment is made within 2 days after receiving payment. It usually takes 6-8 days within UE, 10-14 days Overseas for package to dispatch. You can find more information on shipping in the item's description.
After sending the package, you will receive tracking number for it. As long as the package will be in Poland, you can track it here http://sledzenie.poczta-polska.pl.
If an address does not accept / pick up a package and the order is shipped back to me, a buyer covers repeat shipping costs.
Refunds and Exchanges
I do accept returns on regular listed items, although the item must be shipped within 2 days of package received. Refund is 90% of item total due to seller fees.
Custom orders that have been modified from the purchased listing are FINAL SALE! There are NO REFUNDS.
I do not refund the shipping fees. Shipping fees are the customers responsibility and are non-refundable.
My items are made the best quality possible.
Because of different monitors and screen resolutions, colors may differ from reality.
Additional Policies and FAQs
I do custom orders. If you have an idea in your head that you want me to make for you, send me a message and i'll make sure to make your dreams come true.
ul. Majora 3/9
marmat.store [!at] gmail.com
Last Updated May 31, 2012