The owner of MedicalAlert is on vacation.
I have had a high demand for custom Medical Alert items and need some time to catch up. So I have put the shop on vacation until those orders are complete. If you would like an item that doesn't require custom work please visit my shop at www.CreativeClam.com. Those items are already made and ready to ship. If you have purchased items that did not require customization in the past week the items are already made and will be shipped promptly. If we have communicated about a custom order - I am doing my best to get to you. If you have a reserved order that needs to be purchased please let me know and I will open the shop up for you to purchase.
I'm not exactly sure what features will be disabled when the shop is in "vacation mode" so please contact me at MedicalAlert.Etsy [!at] CreativeClam.com if you have any questions.
I sincerely apologize for any inconvenience that this may cause.