Melissa Caron Jeweller
MelissaCaronJeweller's Shop Policies
I thank you for your interest in my work. I welcome custom work as long as it falls into my design style.
You can buy my handmade jewelry with visa or mastercard through Paypal, and with Paypal. Payment is due upon clicking "buy now" with online payments. Please arrange with me if you would like to hold an item, and as well I am open to a payment plan. Contact me and we'll work something out!
I reserve the right to cancel a sale and relist the item if payment is not received on the timeline worked out.
Custom orders require a 50% deposit with the remaining balance due upon the completion of your piece. If you need to cancel a custom order you must do so within 48 hours of payment of the deposit.
Please allow 4 weeks for custom ordres, unless you need it sooner. Please make sure you ask, as sometimes I am able to complete a custom order in a few days.
I will ship jewelry via Canada Post, UPS or Federal Express. All jewellery will be sent insured and with a tracking number.
You are responsible for paying any taxes or tarrifs your country decides to charge you. I am sorry, however residents of British Columbia, I must charge charge 12%hst on top of my list price for all of my work :(
Refunds and Exchanges
I stand behind my work! If you are unhappy with your piece for whatever reason I will give a store credit as long as the jewellery is returned in its original state. Any damages incurred during shipping will be covered by shipping insurance.
Additional Policies and FAQs
Contact me if you are interested in custom work, and together we will work on a design for you.
Last Updated October 22, 2013