MenaBella's Shop Policies
Welcome, I work very hard to produce a quality product at an affordable price with the best possible service. There is much attention to detail. All seams are finished and some are fully lined. I use hook and loop tape, covered with buttons where appropriate.
Dresses and tops always open fully for easy dressing, unless otherwise stated. Pants have elastic in the waist. Many of my creations are reversible for more play value. Not recommended for children under 3 or where this may present a choking hazard as I do use small buttons and accessories. Dolls and props are never included and are only for display.
I answer all of my emails, however, because I’m not always on my computer (because I’m sewing or creating) it may take a while to get back to you. I check my email at least once a day.
I only accept Paypal. Credit cards can be used through paypal. Payment is due within 48 hours of purchase unless you contact me.
You will NEVER pay more than actual shipping or I will refund you the difference! I ship USPS Priority Mail and I am now trying some first class mail also. I ship within 2 days of payment received, usually within 24 hours, Monday thru Friday. I no longer ship on weekends. If for any reason the post office is closed, I ship when it reopens. I always send a tracking confirmation number. I only ship within the USA
Refunds and Exchanges
Your happiness is paramount! If for any reason you are not delighted with your purchase, please contact me right away and I will gladly accept returns within one week of delivery confirmation. Item must be returned in new, unused condition. Original shipping will not be refunded and return shipping will be the responsibility of the buyer.
Last Updated October 3, 2013