Handmade Kitty Hats and Cat Scarves.
MissMinoes' Shop Policies
Hi, welcome to MissMinoes.
A part of the profit of each item goes to animal charity. You can find more information on the good cause on www.missminoes.com .
A few practical notes:
All my items are handmade at a smoke-free home which is ruled by the sweetest cat in the world. Material, finished items and works in progress are stored away from my cat, otherwise it would be the favourite napping place of the day.
From international buyers I can only accept payment by Paypal.
If you are ordering from outside of the EU it is possible that you have to pay additional customs duties, taxes or fees to your local authorities.
PLEASE NOTE: Holiday shipping.
During the holiday season international shipping will take longer. Please be advised to get and pay your purchases before November 30th th if you need them for Christmas!
International shipping will be send by Priority Mail. A rough indication for delivery time:
Europe: 7 businessdays
Australia, Canada, Hong Kong, USA: 14 businessdays
South Africa, Brasil, Russia: 14 businessdays
In the December month these times might take twice as long.
◘ YOUR ADDRESS:
If your Etsy and PayPal address differ, please let me know which one to use in the “message to seller” note during checkout or send me a conversation. If I didn't hear from you within 3 days after payment I'll ship the item to the address provided by Etsy checkout.
Refunds and Exchanges
◘ LOST GOODS:
If an item gets lost in the mail, I will try to replace it with an item as similar as possible (the exact same yarn might not be available). Or I offer a refund if you prefer that.
Please let me know if the ordered item is not what you expected, I'm sure we can work out a solution.
Please note that a history of multible negative feedbacks might effect the terms of this policies.
The buyer has a right to change their mind about the purchase under the condition that the buyer notifies the seller within 14 days after receiving the item. After returning the item the buyer gets a refund of the purchase (excluding shipping costs).
Additional Policies and FAQs
◘ SIZE CHART (HATS):
Small: 21" (54 cm)
Medium : 22" (56 cm)
Large: 23" (58 cm)
Extra Large: 24" (61 cm)
◘ CUSTOM ORDERS:
I welcome custom orders. Feel free to send me a conversation if you wish to know more about the possibilities, prices, creation time etcetera.
Enjoy your visit to my shop.
Last Updated January 11, 2013