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MosaicGiftsAndDecor's Shop Policies

Welcome

Welcome to our store!

All of our mosaic items are handcrafted and unique, meaning no two items will be exactly the same.

Payment

PayPal will be the only form of payment accepted. You do not need a PayPal account to pay for your purchases. All payments are due within 72 hours of commitment to purchase. After 72 hours the item will be relisted. Sales tax will be added to all residents in North Carolina.

Shipping

All items will ship UPS or USPS within 3 business days of confimation of payment. Items shipped to the 48 contiguous United States only.

Refunds and Exchanges

We carefully package all orders and check for damage before shipment. If anything arrives broken or damaged, please contact us immediately. We will require a photo of the item and packaging so we may assess the damage and cause.

We want all of our customers to enjoy and be satisfied with their purchases. If for some reason you are not satified with your purchase, please return it in the same saleable condition you received it within 15 days of receipt and we will refund your purchase price less the shipping cost.

Additional Policies and FAQs

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Last Updated May 10, 2011