Motherlode Toad Factory
MotherlodeToad's Shop Policies
I hope you enjoy my whimiscal creations and they bring a smile, a little sunshine and laughter to you! My environment is smoke-free, but I do have a cat named Hemi that wanders in and out of my studio. Upon completion, my creations are boxed to keep them as clean as possible. If you have any questions about my items...please contact me.
I prefer Paypal.
I would prefer instant payment.I do expect payment within 7 days of transaction.
I will only ship to the verified address on
PayPal to ensure the PayPal Guarantee for both parties.
Please remember when you place an order on Etsy, you are entering into a direct transaction and personal relationship with an individual seller
Please keep me posted with convos..
I will ship items as stated and often the next work day, excluding Holidays. Most will be shipped with Delivery Confirmation and Insurance.
I will ship internationally. Please convo me first before buying so I can quote you a postage rate to your location and change the listing accordingly.
Postage is not refundable.
Refunds and Exchanges
Because of the nature of my handcrated creations, I do not accept returns. PLEASE, if you should have a problem with an item, contact me within 48 hrs.
Additional Policies and FAQs
I am confident that you will respect the "Creative Insanity" and many hours that have gone into the creation of my products and patterns. As a reminder please note all The Motherlode Toad Factory patterns, and their concept are protected by copyright. It is acceptable to make items from these Patterns for personal use and gifts, and small amounts for boutique and Craft Fairs. It is unacceptable to mass-produce the finished product or resell the printed patterns.
I do not normally accept special orders. Feel free to Convo me with your request. I am generally working on the next season of items in multiples and have a hard time backing up to make just one of whatever!
Last Updated October 17, 2013