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MountainMudBabies' Shop Announcement

Hello & welcome to my Etsy pottery shop! All my "mudbabies" are imagined, produced, carefully packaged and shipped from my home studio in beautiful North Carolina. I use porcelain as well as stoneware clays. I enjoy throwing on the wheel as well as hand building. Please take your time and look around. New pieces will be posted regularly.

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MountainMudBabies' Shop Policies

Welcome

Hi and welcome to Mountain Mud Babies Pottery. My name is Stacy Gupton-Smith. I have a BFA from East Carolina University. Shortly after school, I started teaching K-12 Art and taught for twelve years. Six of those years I spent teaching high school ceramics and sculpture. Now, I'm lucky enough be a full-time studio potter with a fully functioning home studio. : )


♥♥ NEW TO ETSY ♥ ♥
Here is a tutorial to help you through the checkout process.
http://www.etsy.com/help/article/339

♥♥ You do not need to have a PAYPAL ACCOUNT to purchase.♥♥
Just follow the check out instructions and when asked for the credit card, just fill in your information.

Payment

I accept credit cards, paypal, check or money order.
*Payment needs to be cleared before pottery can be shipped.*

♥♥ NEW TO ETSY ♥ ♥
Here is a tutorial to help you through the checkout process.
http://www.etsy.com/help/article/339

♥♥ You do not need to have a PAYPAL ACCOUNT to purchase.♥♥
Just follow the check out instructions and when asked for the credit card, just fill in your information.

Shipping

** I ship to the address you provide via PayPal. Please be sure your Etsy and PayPal addresses match. **

Items will be shipped 1-3 days after I have been notified of receipt of payment by PayPal or Credit card. If you use a PayPal e-check then I must wait for payment to clear before shipping. This usually takes 4-7 days. I use USPS Priority Mail with delivery confirmation within the U.S. I do like to reuse like-new boxes and bubble wrap when possible.

International customers are responsible for all fees associated with shipping to their respective countries. Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; I have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond my original delivery estimates. All international orders will have full value declared on customs forms - no exceptions.




Refunds and Exchanges

I hope that you are thrilled with your purchase but please contact me if there is a problem. Most items are made and ready to ship so the photos you see are the actual item in each listing. I’m happy to send more photos prior to purchase. Please ask any questions about your item. I am glad to do exchange or return for you. Shipping charges will not be refunded and there are no refunds on custom orders.

Additional Policies and FAQs

If breakage occurs during shipping, I will need to have a photo of the broken pot emailed to me or the item shipped back for you to receive a refund or replacement.

Last Updated August 7, 2013