Unique Stoneware Home and Garden Decor Ceramics
MyClayDay's Shop Policies
Welcome to MyClayDay shop. All my items are hand made, most of them unique, all designed by me. I generally use stoneware clay and I mix my glazes from scratch to give them a personal touch. My items are mostly hand crafted, sometimes I use plaster molds, all designed and made by me. The same goes for various stamps I use to print shapes into clay. I fire my items to stoneware temperatures and this makes them strong and resistant.
I except payments via Paypal only.
Orders will be shipped in shortest possible time after payment is received, but not more than 3 business days. If payment is not received after 5 days, your order will be canceled. If you change your mind you can inform me and I will cancel the order.
Please note that buyer is responsible for any and all duties and customs charges that may be incurred. If you're from an EU-country, there are no customs or additional fees because the item is shipped from within EU.
All items will be safely wrapped into layers of cardboard and bubble wrap and sent in a bubble mailer.
Items are shipped via Slovenian Post registered mail. If you would like priority shipping, insurance, tracking information etc there will be additional shipping costs. Please inform me about shipping upgrades before paying.
If you would like me to send the item as a gift for someone, please convo me and we will go over the details.
Please allow the delivery time of about a week for Europe and from 2 to 3 weeks for the USA.
Refunds and Exchanges
If for any reason you are not satisfied with the item, you can return it (return shipping at your cost) and I will refund the value of the item minus shipping cost after I receive and inspect it.
If the package reaches you damaged please let me know as soon as possible and we will work it out.
Additional Policies and FAQs
I’m happy to accept wholesale and custom orders. Please contact me for quotes.
All items are hand made and thus unique, so no two pieces can be exactly alike.
Colors of the actual items can vary slightly from the colors on the photographs.
You will allways get the item that is on the photo, so no surprises there.
I have tried to state actual sizes of the items, but please allow for minimal differences,since the items are hand made, pairs (of earrings for example) are not completely the same etc. Thank you for understanding :).
Last but not least: I work in a smoke-free environment.
Last Updated February 5, 2011