MyMonography's Shop Policies
Thank you for visiting my photography shop!
I accept payment by PayPal only, as it is secure, fast and accept all major credit cards.
I ship prints only after I have received payment. If payment hasn't been made within 3 days of placing an order, with no email correspondence, I will cancel the order.
I will ship your order to your ETSY address. Please make sure it is the correct address.
I ship from UK to worldwide destinations within 3-5 working days of receiving payment via Royal Mail. I will send you a confirmation email after your order has been sent.
Packages typically takes between 5 and 7 days to arrive in Europe, between 12 and 14 days outside of Europe.
All items are carefully packaged to prevent damage.
FOR DELIVERIES OUTSIDE OF EUROPE
Please note that buyer is responsible for any and all duties and customs charges that may be incurred.
LOST AND DAMAGED ITEMS
I am not responsible for prints that are lost or damaged during shipping. However, I will replace small orders free of charge. For large orders and large prints, items will be replaced only if you purchase an insured shipping option or pay a small fee to cover the additional cost.
Refunds and Exchanges
Any refunds or exchanges will be dealt with on a case-by-case basis, so for maximum satisfaction please contact me as soon as possible after receiving your item(s).
I want you to be happy customer!
Additional Policies and FAQs
All my photographs will be matte print. If you prefer other, please contact me.
Photos are unframed.
All photographs are printed at a professional photo lab that caters to professional photographers – not consumers.
Please note, that printed colors may differ from on-screen preview imagery due to wide variety of display types and calibration issues. I guarantee, that final product will be carefully balanced using professional equipment and proof printing.
If you have any questions, please feel free to contact me!
All work © Rita Petersone - Lazdina 2000-2012.
Please do not use without my permission.
Last Updated February 25, 2013