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Dorothy on Mar 31, 2023
1 out of 5 starsIf I could give the seller no stars I would. The glass blocks arrived broken with shards everywhere. He treated it like it was my fault. Mind you, there was no bubble wrap or anything to protect them. After sending pictures of the damaged box and blocks, he did refund me for 3 of the 4. When I went to dispose of the box, I saw that the 4th one was broken too. Again, questioned unbelievable it was that this happened and refused to refund me for the 4th block. I filed a complaint with Etsy.
R responded on Apr 18, 2023
I have never seen a more venemous and false review in all my 11 years on Etsy. First, you know well that there was foam padding and cardboard inserts in the box to protect the glass. Nobody is as stupid as you want people to think I am that I would ship glass in a box without any packing materials! I have shipped many of these without this kind of damage. I was polite and refunded you immediately. Second, I was the one who first contacted Etsy to intervene when you asked for a second refund 2 days later. I then told you to contact them. I wanted them to make the decision since this was a highly unusual circumstance. They decided to refund you but they DID NOT take it out of my account. So you received all your money back and yet you left the NFB anyways. I have asked you to remove it but you ignore my emails.
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creativlyinspired on Jan 25, 2023
5 out of 5 starsItem was shipped promptly in good condition, thank you!
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Emily on Apr 22, 2021
5 out of 5 starsItem was in great shape, arrived quickly, and packaged well! It looks perfect hung up on my wall.
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Paul on Mar 30, 2020
4 out of 5 starsItem arrived promptly and I was happy with the this rendition of bugs.
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Emily on Jul 5, 2018
5 out of 5 starsSecond successful purchase from this shop! Poster was in great condition and quick shipping!
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