NMNHANDMADE's Shop Policies
Welcome to my shop NMN Handmade.
If you have any questions or problems, you can always contact us through Etsy's conversations!
Thank you so much for visiting my shop!
I accept PayPal only...
I expect the payment to be completed within three days of the transaction. If you need further time, please contact me.
I accept credit card payment through PayPal, for our safety and yours.
Note: You do not need a Paypal account to use their services. Please choose Paypal as your payment method at checkout. After your order has been submitted, click "Pay Now" and a little ways down the screen you will see the option to pay with credit or debit card – no sign-up necessary!
*At this time I only accept PayPal, no personal checks please. PayPal accepts all major credit cards and does not require you to have an account with them. Here is a great guide about using PayPal: http://www.etsy.com/help_guide_checkout.php
I will usually ship your item within 3 business days of payment. I need a week to ship for custom orders. All orders will be sent via Turkish Post Airmail with registered mail.
I ship the package to your Etsy address. If you would like me to send it to another address, please let me know.
After the shipment, I will provide you the tracking number to your package,
so you can see where it is and when you will receive it.
Delivery time varies by location.
Europe 5 - 10 business days, USA and Canada about 15 business days and the shipping sometimes can take 3-4 weeks.
Refunds and Exchanges
I want you to be happy with your purchase
It is my goal to make sure you are completely happy with your purchase but understand that this may not always be the case. Please keep in mind that each computer monitor shows colors differently than the next and I always do my best to explain each item, therefore I cannot accept returns based on color differences caused by computer monitors.
In addition please let me know within 48 hours after you receive the item if you are not satisfied with it. I refund if the item is sent back unused and in original condition. Returning shipping costs are for the buyer. I do not take responsibility for lost/damaged packages that are shipped back to me.
Please make sure that we receive the correct shipping address, if package is returned to us, you will have to pay shipping again to have package shipped back to you.
Additional Policies and FAQs
Feel free to email me at nemenehandmade [!at] gmail.com with any questions or special requests.
I appreciate receiving your feedback after you have received your NMN Handmate item. I want to know that it got to you, and that you are happy with it.
If you have some ideas to suggest, write me, your suggestions are most welcome!!
The shipping costs are not refundable.
I am not responsible for the losses, duties, taxes, fees or delays.
nemenehandmade [!at] gmail.com
Last Updated July 29, 2012