NaomiNaturals' Shop Policies
Here at Naomi Naturals you will always get awesome customer service!! I promise!
Payment must be recieved in full before item ships.
READY TO SHIP/ IN STOCK: Your purchase will be shipped within 1-3 business days from the day you order it.
MADE TO ORDER: Please allow up to one week for your item to be made and shipped.
CUSTOM ORDER: Fabric will be ordered from the supplier when you make your purchase. Please allow up to a week for the fabric to get to me. After I receive the fabric I will finish your order within a week unless noted otherwise. So, please allow up to 2 weeks for your custom order to be shipped.
In some cases the supplier ends up taking longer than expected on getting the fabric to me. I will let you know if that happens. Please understand that these things do happen and I can not control what another party does. I will get your order done and shipped ASAP and will keep you informed on everything the best I possibly can.
Refunds and Exchanges
If so ever you want to return the merchandise after you received it you agree that:
You must notify us within 10 days of receiving it that you are returning the merchandise.
The item must be new, not used, and complete.
The refund will be given for the price of the item (not including the shipping).
You are responsible for paying the shipping back of the item and email us the tracking # after you ship back the item.
Custom orders are defined as orders for items that are made to a customer's specification, or items that are special ordered, i.e. items that are not in stock.
**PLEASE note there are no returns on custom orders**
**PLEASE note there are no returns on sale items**
Last Updated August 1, 2013