Old Orchard Press
OldOrchardPress' Shop Policies
Welcome to the online store for Old Orchard Press, a small letterpress shop based in the historic Greenpoint neighborhood in Brooklyn. OOP is run on the belief that there is immense value & integrity in work done with your hands. Every design is completely original & every sheet is printed one at a time on a tried-and-true printing press.
You’ll find a wonderful line of paper goods to choose from, whether you’re looking for thank-you notes, handmade books or alternative greeting cards, but what we really love to do is work with you to create something beautiful & original for your special event or business.
For more information on our shop, custom ordering, and the process of letterpress printing, please visit the website at OLDORCHARDPRESS.COM
Currently OOP accepts payment through PayPal only. Once an order has been placed, there is a window of two (2) weeks for full payment to be received before the order is removed from our list. Once payment is received in full, you will be notified and your items will ship within 5 business days.
You are able to cancel your order via email any time before you receive notice that your items have shipped. If you have changed your mind about an item, please convo me as soon as possible.
O.O.P sadly cannot accommodate international orders at this time.
Also, no PO Box addresses, please! And remember -on special items- to note which color, size, etc. or I’m unable to complete and ship your order. I want to be sure you’re getting exactly what you want.
Your items will be shipped via USPS (or UPS, if you need a tracking number/confirmation) within 5 business days once payment is received. The buyer is responsible for all shipping costs, including applicable taxes and fees due to your location and size of your order. I try to keep my prices reasonable to account for the high cost of shipping and packaging.
If you require that your package ships with insurance or delivery confirmation, or if you would prefer a speedier method, please contact me, but note that you will be responsible for all additional costs.
Refunds and Exchanges
All sales are final. Old Orchard Press will do everything possible to ensure your items arrive in excellent condition, but I do realize that unfortunately things can happen in the process. With that in mind, exchanges or returns are permitted for products that arrive at your door damaged or defective due to shipping. Please inform me of any mishaps within 1 week.
If you are unsatisfied in any way, please contact me, as I would love to work something out with you case by case.
Refunds, exchanges, and returns are not permitted for items that have been noticeably used (ex. writing in the cards)
NOTE that fully customized orders (ex. wedding invitations, Happy Birthday Frederick cards, etc.) are NON-refundable. Please contact us or visit our website at oldorchardpress.com for more information about completely-made-for-you orders
Additional Policies and FAQs
CUSTOM ORDERS & CONTACT:
Our favorite! The process of designing something special for you is what makes OOP thrive. Please realize, however, that this means a more involved project for both of us - it goes way beyond selecting colors and sizes. Please feel free to start a conversation with me either through Etsy or through our main email address: info [!at] oldorchardpress.com
You will find much more information about the process of letterpress printing and see a greater portfolio at our website: OLDORCHARDPRESS.COM
OOP is constantly online (when not printing)!
You will get a reply as soon as I’m able to take my hands off the press
Thank you for all of your support.
Proprietor, Old Orchard Press
Brooklyn, New York
Last Updated October 8, 2011