PULPmiscellania's Shop Policies
Thanks for visiting PULPmiscellania!
PULPmiscellania was born out of my personal fascination with objects, natural and otherwise, that are tiny, intricate and unusual. This shop was initially a means of parting with an overflow of my own collection, but has since become collaboration with a multitude of individuals, seeking to insert curious little objects into their lives and projects. I hope you find something here that you simply have to hold in your hand, arrange on your shelf or use in your work.
Please review my shop policies before making a purchase and contact me if you have any questions.
PayPal is the only accepted method of payment. Payment should be received immediately or items will be returned to stock.
PayPal is a simple and hassle-free way to pay. You're not required to register for an account to make a payment through PayPal. You can pay with your credit/debit card or sign into your account. If you choose to pay with an echeck through PayPal, your items will not be shipped until your payment has cleared. You and I will receive automatic documentation of your purchase. It's fabulous
FLORIDA RESIDENTS WILL BE CHARGED A 7% SALES TAX.
**Please note, if your PayPal shipping address is different from your Etsy shipping address, I will contact you to confirm the correct address. I cannot be held responsible for delays under these circumstances.**
DOMESTIC SHIPPING/UNITED STATES
Domestic orders are shipped via USPS First Class within 3-6 days of receipt of payment, though often sooner. First Class usually takes 3-5 days. However, during the holiday/busy season shipping many take longer. If you need your item by a particular date, please let me know. Priority shipping and/or insurance is available upon request. Please contact me before making a purchase so shipping rates can be adjusted.
All items shipped within the United States are shipped with delivery confirmation. You will receive an email from PayPal when your order is shipped that includes your tracking number.
International Orders are shipped via USPS First Class International within 3-6 days of receipt of payment. Please allow 4-6 weeks for delivery (Sometimes this may take longer). Customs forms will be filled out accurately and honestly, marked other with the price of purchase. Please be aware of your country's restrictions and note that I'm not responsible for any customs, duty fees, or applicable taxes on international purchases you might incur by importing. I may not be able to ship certain items to your country (animal bones in particular). Please check here: http://pe.usps.com/text/Imm/immctry.htm#ep809632 for more information. There is no way to track your package when shipped with First Class International and I can't guarantee your package's safe arrival. If you want a guaranteed shipment, please send me message before paying for an updated shipping price by Priority with insurance. ****Please see refunds/exchanges for further information.
I reserve the right to refuse to ship to any country with a history of lost packages.
Refunds and Exchanges
Please contact me if you are not satisfied with your items and I will be happy to work with you on resolving the issue. Although I carefully pack your item to protect it during shipping, I cannot be held responsible for lost, stolen, or damaged packages - once a package leaves my hands the United States Post Office is in charge. I will do my best to work with you and the post office to find any missing packages, but unfortunately if the item is not insured I cannot guarantee replacement or refund.
ALL SALES ARE FINAL. I take great pains to describe and represent all items accurately. It is your responsibility as a consumer to take the time to view all photos and read the detailed descriptions. I will only offer refunds or exchanges in the unlikely instance that I misrepresented an item. I will not accept exchanged or returned items under any other circumstance.
I do not offer refunds on international orders.
If your order is returned to me as unclaimed, I will contact you immediately to arrange reshipping your items. You will be responsible for the cost to reship the order.
If I do not receive a response within two weeks (14 days), I will re-list the items. After two weeks and upon your request, I will refund the original order amount, minus shipping and a 20% restocking fee.
Additional Policies and FAQs
REGARDING BONES AND ANIMAL PARTS:
ALL bones or other animal parts available in my shop are FOUND. No animals have been harmed by me nor are they the by-products of hunting or industries in which animals function as products. In the case that I don't know the origin of the animal parts or I believe them to be the product of the above practices, I will note that in the listing so that you can make an informed decision about your purchase. Many have been extracted from owl pellets, all others have either been found by me or have been given to me by people who've found them. I clean the bones and sanitize them in peroxide and then let them dry in the sun. Please feel free to contact me if you have any questions regarding animal parts.
BULK AND CUSTOM ORDERS:
I gladly accept custom or bulk orders when I have supplies available. I require a 50% non-refundable payment on custom/bulk orders over $40.
Coupon codes must be applied at checkout. Coupons cannot be applied after you have placed your order.
Last Updated December 1, 2013