Plush Extinct Invertebrates & More
PaleoGirlCrafts' Shop Policies
Hello and welcome to my Etsy Shop!
I aim to provide unique items for customers with great customer service. I put a lot of time and effort into the items that I post, but I ask that you remember that these items are handmade and are susceptible to flaws. If the flaw is worth mentioning, have no fear that it will be included with the general product information.
My items do not undergo any safety testing at all so I ask you please use your best judgment when purchasing for a child.
I only accept Paypal transactions and require immediate payment unless you have contacted me and made arrangements with me that state otherwise.
I aim to ship purchased items out within 1-5 business days of received Paypal payment for US orders and 1-5 business days for international orders. Right now I am able to get to a post office on Monday, Tuesday and Wednesday. I ship USPS and my cost includes insurance if shipped within the US, but unfortunately does not include insurance if shipped internationally. Please feel free to contact me if you would like to pay the additional shipping charge to have insurance/tracking included and I will change a listing accordingly.
International shipments vary in the time they take to arrive depending on what country the items are being shipped to. Usually shipments take less than 2 weeks, however, shipments may take upwards of months. Please take this into consideration when purchasing an item for international shipment. Additionally, I fill out customs forms as sending 'merchandise' and not as though I am sending a 'gift'. Any customs fees are not my responsibility and I apologize in advance for not having any idea how much those fees might be (hopefully $0!).
Refunds and Exchanges
If you are unsatisfied with your purchase please contact me. I am willing to attempt to alter an item or possibly refund it (when returned in its original condition) on a case by case basis. I don't want any unsatisfied customers!
Additional Policies and FAQs
All items come from a smoke free home. I have two dogs and a kitten, but store my materials away from them. They are not allowed in my sewing room! I use a lint roller quite heavily on the plush before shipping, but it may not be enough for people with sensitivities. Please make note of this if buying for anyone with allergies or sensitivities to dog fur/dander.
Last Updated July 11, 2013