PartsbyNC's Shop Policies
GENERAL INFORMATION: All jewelry is hand made in New England and shipped out usually by the next business day unless otherwise noted, or unless Imhotep comes back from the dead yet again.
Parts & Accessories by NC ships worldwide so please Convo me for international rates and restriction on jewelry. I'd love to ship universally, but with the prices of rocket fuel it's damn near impossible.
PHILOSOPHY: I'm not really looking for truth, besides, that class is down the hall, I'm more of a FACT type girl myself.
PAYMENT: I accept credit cards directly though Etsy, as well as their gift cards. I also accept PayPal. Though I might also barter moon rocks and alien skulls.
Paypal Users: Please make sure that once you are finished with checkout through PayPal that you click back to Etsy and finish the transaction here or it won't go through and your order will get canceled and I will shed a few tears while Franklin (green guy pictured in shop banner) re-lists the item for me.
Keep in mind that e-checks usually take a week to clear, but using a credit or debit card, even from the same account as the e-check, (I don't get it either) will transfer the money instantly, so there is no hold up with getting your items shipped to you.
CONNECTICUT CUSTOMERS: Unfortunately we live close enough to each other that I must charge you 6.35% on your purchase as well as shipping. I don't make the rules, I just play by them. Most of the time...
INSURANCE: Insurance is included on all jewelry. Even though I pack everything better than an egg-drop competition champ, I've run into many a postal postal worker in my day to chance it.
Don't get me wrong though, there are some absolutely wonderful mailmen/women out there (shout out to Louie) but I'm not about to take my chances with a piece of jewelry I've worked hard on for hours and sometimes even days; that's what the casino is for.
U.S. SHIPPING: All items are shipped out First Class Mail which usually takes 2-5 days from the day I ship.
U.S. RUSH DELIVERY: I'm pretty impatient when it come to ordering things online myself so I also offer Priority Mail (2-3 days) and Priority Mail Express (1 business day) on all orders. Shipping speeds and prices can be found under the Shipping & Policies tab of each listing page as well as on Your Shopping Cart page.
INTERNATIONAL SHIPPING: Due to international shipping restrictions (and trust me, there are hundreds of pages of them) I can only ship to certain countries and each country requires me to ship a certain way (Priority Mail or Registered Mail) Researching restrictions on each country is a bit time consuming, but I'm adding new countries all the time. If you don't see your country in the list of ones I ship to in the drop-down menu located at the bottom of each listing please Convo me and I will check restrictions and add your country to the list if I can.
INTERNATIONAL RUSH DELIVERY: Please Convo me for pricing.
INTERNATIONAL CUSTOMS & DUTIES: Buyer is responsible for paying all customs and duty fees. Like you, I buy things from all over the planet and know how painful those are, but trust me, it's totally worth it.
Refunds and Exchanges
RETURNS: Unfortunately returns cannot be accepted at this time unless the wrong item is shipped, or aliens take over the world.
Additional Policies and FAQs
Pieces in my 1-Off Series are just that, one of a kind. They are made by hand, so no 2 will ever be alike.
The descriptions state that they take 1 to 2 weeks to ship out, but it only takes that long during a worst case scenario e.g. the storm of the century, a deadly plague, or some other Stephen King mini series. Usually I can finish a piece in 48-72 hours.
Sometimes I may even make a piece before anyone orders one, (my hand don't do too well in Neutral, they prefer Drive) in which case I can ship the piece out the next business day.
CUSTOM WORK: Usually I'm up for the challenge of custom work, Oh, who am i kidding, I've yet to turn down a custom piece. Just send me a Convo with your idea and we can work something out. Full payment is due up front and there are no returns on custom pieces.
Parts & Accessories by NC is a Smoke Free environment; save the occasional burnout. But those only happen on the race track...
Last Updated December 3, 2013