PelliBrand's Shop Policies
Hello and welcome to the Pelli Brand shop. We create bath and body care products for women, men, babies, and dogs -- using good organic ingredients.
Our products are formulated without harsh chemicals or preservatives and we never use artificial or synthetic fragrances. Our products are either unscented or mildly scented using essential oil blends.
We are a vegan, cruelty-free company.
Payment is accepted via Pay Pal. Items are shipped after payment is received.
All items ship within 1-2 days. We're sorry, refunds will not be given for order cancellations made after 24 hours. If you need to cancel an order, please do so within 24 hours of ordering.
7% sales tax applied to orders in New Jersey.
All U.S. orders ship via USPS Priority Mail.
INTERNATIONAL orders ship USPS First Class Mail. Unfortunately there is no tracking offered with international orders. Delivery time varies, depending on your location.
Refunds and Exchanges
Since we guarantee the purity and freshness of the products we sell, we cannot accept returns. If you are unhappy with a Pelli Brand product, please email us and let us know and we will try our best to accommodate you.
If an item arrives damaged, please contact us within 24 hours of arrival.
Additional Policies and FAQs
Even though Pelli Brand products are made with good, natural, organic ingredients, if you have sensitive skin or are prone to allergies please test on a small area of skin before using.
The essential oils that we use are generally considered safe, however, if you are pregnant or nursing, check the product ingredient list and consult your healthcare provider.
We package our products in recyclable glass, PET plastic, and cardboard containers.
Thank you for shopping Pelli Brand!
Last Updated January 19, 2013