Vintage textile findings and ucycled creations
PetitsTresorsRetros' Shop Policies
Welcome to “Petits Trésors Rétros”.
I sell antique linen, haberdashery and cloth as well as my creations.
Vintage objects are rarely perfect; this is part of their charm. Many may be one of a kind.
I will try to photograph and describe each item as accurately as possible, but in case you would like more details, please feel free to ask as many questions as you like (regarding size, sales conditions, state of the object) before purchasing.
You need more information or more photos? Just send me a conversation . I like to have “happy” customers.
Thanks a lot for visiting !
I accept only Paypal payment.
You do not need a Paypal account to actually use Paypal - You can create a Paypal account if you do not already have one, or you can simply use Paypal to pay by credit card, debit card, or even a personal check without creating a Paypal account.
Sometimes creating a Paypal account for the first time will delay the payment going through for a few days while they verify your information.
Payments using Paypal with a personal check are held by Paypal until they clear - Etsy sellers have no control over this and therefore will take more time until your purchase is shipped. All purchases will be shipped when I receive payment.
I ask that you pay for your purchase within 2 days of 'clicking to buy.' At the end of 2 days I'll send you a friendly reminder. If payment is not received within 3 days, your order may be cancelled. Please contact me if you have any concerns.
PLEASE REMEMBER THAT I am SHIPPING FROM FRANCE, the trip usually takes 15 to 30 days, sometimes less. For Europe, expect a good week.
I ship by the less costly Registered, French Priority airmail. This service DOES NOT INCLUDE insurance or tracking.
I will always inform you immediately after I have shipped your item.
I will send your items maximum 2 days after I received the payment with the exception of the weekends as French post is not open on Saturdays, Sundays and holidays.
All TAXES AND CUSTOM that may be applied upon arrival into your country are the responsibility of the purchaser.
My aim is to get your item to you safely and within good time. I often use recycled (clean) packaging materials.
Please note that I will always ship to the address given by Etsy.
If you want me to ship to a different address, please indicate this in your Message to Seller. I am not responsible for packages that are undelivered because the address given by the buyer through Etsy is inaccurate.
If the item is a gift and you would like it to go directly to the recipient, please let me know. I hope to offer a giftwrap service in the near future. In the meantime I am happy to work with you on a custom basis. Just send me note with your purchase!
A note on shipping rates:
Shipping from France is expensive that is why I ship by the less costly registered post. If you want insurance, quick distribution and a tracking for your order, please send me a message before making your purchase and I will send you a revised invoice. But please know that is much more expensive.
Postal limits impose a two-kilo maximum (4.5 lbs) weight on regular priority airmail packages. If your purchases exceed two kilos, I will have to divide these up and send them to you in two or more boxes. I will inform you if this is the case for your order.
I do try to be conservative with my shipping costs. If I have overestimated by more than 1.00 €, I will refund the difference, no problem!
Refunds and Exchanges
If you are unhappy with your item, please inform me within a week after date of reception.
You can send it back at your own costs, within a week date of reception, unused and in its original packaging.
At reception, I will refund the item cost via Paypal, minus sending costs.
Additional Policies and FAQs
I live in a pet and smoke free house.
Please note that colors may vary slightly on different computer monitors.
I always describe things such as they are, I try to be very precise.
I try to describe each item as best as I can, but as you know I am french, so I do apologize for any spelling mistake or word confusion!
Last Updated March 3, 2014