Custom Hand Painted Ornaments and Wedding Wine Glasses
PickleLilyDesign's Shop Policies
Like the glass, but want to change hair color, hair style or color of dress? Do you have another saying that you would prefer? Just convo me and I will be happy to discuss.
Customer service is very important to me, both when I'm shopping and when I'm selling. I welcome as many conversations as it takes to make sure we are on the same page as far as your order is concerned.
All glassware is hand painted individually. The attention to quality can be seen in the finely detailed work. Color variations can occur with the glass paint that is used. Please allow plenty of time for creating your custom special memento before shipping.
Do you need a larger volume of glasses for the wedding party, bridesmaids gifts, bachelorette, girl's night, or stag party? Please convo me for volume discounts for orders of 15 or more.
I accept PayPal.
Custom orders require full payment up front, once the order has been confirmed.
In an effort to be as green as possible, I use clean recycled cardboard boxes when available. Due to the various sizes of boxes used to ship, and the careful wrapping with several layers of bubble wrap required for glassware, the shipping charges may seem a little higher, but I try to estimate costs as closely as possible.
I will ship internationally! Shipping charges are based upon Weight, Size, and Canada Post postal rates. I will combine items for shipping. Please Note: Unfortunately I cannot be held reponsible for any additional duties or VAT that could be charged in addition to my charges by your country.
Refunds and Exchanges
Although we do our utmost to wrap items very carefully and safely in bubble wrap, on the rare occasion if something happens to be broken, please contact us within one day of receiving, and we will look into it to fairly resolve the issue. Refunds are not available on custom orders.
Additional Policies and FAQs
Custom orders are appreciated and always welcome! Please contact me for Volume discounts on orders of 15 or more glasses.
Last Updated September 16, 2013