PiecyksPieces' Shop Policies
Welcome to our shop “Piecyk’s Pieces”.
We would like to share with you the jewellery and accessories that we’ve created. They are all handmade and unique as each item has been created as a one-of-a-kind product. All our creations are neatly and carefully made. The main material that we use is felt, which we combine with various fabrics and beads. If you are interested in looking at some of our items that are not yet listed on Etsy you can look at our blog - www.piecykowo.blogspot.com
If you are interested in placing a custom order just contact us and we will do our best to provide you with what you want.
We accept payments via Paypal only. Please pay within 3 days of purchase, if payment isn't received in my Paypal account after 3 days I will cancel transaction. Item(s) will not be shipped until payment is received.
International customers are responsible for paying any taxes charged to them by their countries' customs.
All items are ready to ship.
I will send every item within 2 business days, after payment is received.
I ship all products with registered letter priority post.
The order will be shipped by Polish Post.
If you have any additional requirements, like packaging, please contact me.
I am not responsible for any damages or loses occurred to items during shipping.
Refunds and Exchanges
I would hope that no one would want to return any of my items, however if you have any problems with the purchased items, please contact me. I'm sure we can find a a solution.
You can always exchange / send the item back within 7 days of the delivery confirmation. It can't have any signs of use or damage. I will refund the cost of the item only, not the costs of shipping. Refunds will be credited back to your Paypal account after I receive the returned item.
Additional Policies and FAQs
I really enjoy custom orders, so please contact me with any questions.
Last Updated April 26, 2011