Handmade Decorative Pillow Covers
PillowPillow's Shop Policies
Well hello there! We'd like to thank you for either shopping with us or visiting our store. We hope you found what you were looking for! We specialize in making decorative handmade pillow covers. We make three different sizes; 12X18, 18X18 or 20x20.
Our prints are modern, retro and classic. We are inspired by an array of prints, fabrics and colors. You will find many of our pillow covers represent our love color, texure and prints.
Again, thank you for stopping by. If you ever have a question, please don't hesitate to CONVO us.
Our payment policy is pretty simple.
1. We accept PAYPAL.
2. We accept Visa, Mastercard & Discover directly through Etsy.
2. When payment is received and cleared, we ship.
3. Payment not received within 3 business days, we relist item.
Our shipping policy is pretty simple as well.
1. We ship first class.
2. Delivery confirmation is included.
3. We ship to HOME addresses only. Confirmed addresses only.
4. No APO or Military addresses.
5. We ship Monday-Friday. Holiday and weekends excluded.
6. Items are insured at no cost to you.
7. We do not pay for international custom fees.
Refunds and Exchanges
Ahh, the Refund Policy.
1. We do not have an open refund policy.
2. We offer a free swatch at no cost to you. Please ask for one prior to purchase.
3. If item is lost or stolen in mail, we will issue refund after insurance requirements are met.
Additional Policies and FAQs
Custom Orders & FAQ.
1. We accept customer orders. Please contact/CONVO us for details.
2. Custom orders may take slightly longer than in-stock items.
3. Many of our fabrics are custom made.
4. We highly recommend that you use down inserts, they are SO much better than polyester.
Last but not least. We want to make your experience with Pillow-Pillow a pleasant one. If you ever have a question or concern, please contact us! We are reasonable people!
We can also be reached at pillwpillw [!at] gmail.com.
Last Updated June 19, 2012