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Roseville, CA
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Shop Info
- PitterPatternDesigns
- Opened on May 20, 2010
- Policies
- Request custom item
- 302 sales
- 297 admirers
PitterPatternDesignsPitter Pattern Designs - Handcrafted soap and gifts |
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PitterPatternDesigns' Shop Policies
Welcome
We really want you to be happy with your shopping experience. We use high quality materials for my products and take pride in what we do. We appreciate your feedback and thank you for shopping with Pitter Pattern Designs.
Any questions about our policies? Please feel free to send us a message!
Payment
We accept Paypal, but you do not need a Paypal account to purchase.
To pay using credit card via Paypal:
*At check out, confirm your address.
*Choose Payment Method as PAYPAL. (later they will ask for your Credit Card info)
*Click on "Pay with PAYPAL". (Ignore the box that asks if you have a Paypal account)
*Fill out the section that asks for your credit card information.
*CA residents will be charged a 7.25% sales tax
Shipping
We usually get most orders shipped within 24 hours from reciept of payment except on weekends (then it will go out on Monday). In stock soap favor orders with custom labels will be shipping approximately 48 hours after receipt of payment except for on weekends. Custom orders with custom scents/colors or large favor orders ship 3-4 weeks after the receipt of payment. It take 3-4 weeks for the soap to cure.
We really try to keep my shipping charges low, however we must charge what it costs me to ship. We do not charge handling fees.
*Will we ship internationally? YES!! Just send us a message and we will send you a shipping quote or create a listing with your shipping cost.**
**Please note that international buyers are responsible for any and all duties and customs charges that may be incurred.
Refunds and Exchanges
Sorry, due to the personal nature of our products, all sales are final. We also cannot be responsible for items that are lost in the mail, although we will do everything we can to help you locate lost items (i.e. provide tracking numbers, etc.).
If you item arrives damaged, please send us a picture of the damaged item, and we will be happy to replace it.
Additional Policies and FAQs
All our products are handmade and completely unique, therefore, they may vary slightly in color, texture, and design.
Custom orders: We love to do custom orders! :) If you want something in a particular color or scent, we am happy to do that for you. However, since we make soap in batches, not individually, we require a minimum order (7+ soap bars, 6+ large cupcake soaps, or 10+ mini cupcake soaps) Thank you for your understanding.
We recommend that you store unused soap products in a cool, dark place to improve shelf life. We also recommend that you let your handmade soap dry between uses to promote longevity.
Coupons: Limit one coupon code per purchase. One use per coupon. Thanks!
Please send wholesale inquiries to pitterpatsoap [!at] gmail.com.
Thank you for visiting!
~Ann
Note: CA residents will be charged a 7.25% sales tax
Last Updated May 6, 2012