PlumStreetPrints' Shop Policies
Thanks so much for stopping by Plum Street Prints! All designs are handmade by shop owners Lori Frost and Shannon Cornelius. We both have a lifelong love for design, décor, patterns, and art; we love designing modern, personal, and uplifting pieces that will both brighten and add personal style to your life and your home.
Our prints and smartphone cases make great gifts. If you have any customization requests, please feel free to contact us!
We accept PayPal only. Please submit payment via PayPal to receive your items.
Items ship via national carriers with tracking in the United States (or International Post outside the United States). Please contact us before ordering if you have any questions regarding shipments, especially international shipments. Delivery times are firm. Once you have approved your custom preview, please allow 2 weeks for the receipt of your case.
Prints do not ship. Prints will be delivered via email within 1-2 days of PayPal purchase confirmation. We make every effort to get the print to you as soon as possible, and in most cases will send them within one day, but please allow two days just in case our schedules don’t permit a quicker turnaround.
Refunds and Exchanges
All purchases are final. That being said, we want all our customers to be completely satisfied! If for some reason you are not, please contact us within 24 hours of receiving your item.
Because all prints are delivered electronically, we cannot issue refunds. However, we can work with you to make sure you are completely satisfied.
Additional Policies and FAQs
We love creating personalized items for our customers! While all patterns and designs are created in-house, the final printing process is performed at an off-site facility and shipped directly to you. This direct shipment offers a faster turnaround for our customers! Once you have approved your custom preview, we ask that you allow 2 weeks for the receipt of your case. Delivery times are firm.
Smartphone Cases - Options:
Please note that we offer different case options for some of our devices. This includes our slim-fit, snap on cases VS our dual-layered tough cases, and a black bezel VS a continuous bezel. Please be sure to order exactly what you have in mind for your final product. If you have any questions regarding our smartphone product offerings, please contact us before placing your order!
Contact and Custom Work:
Please contact us if you have any questions regarding custom case designs, prints, or other design work. We can usually work with you to create just what you're looking for! Email: design [!at] plumstreetprints.com
Please note that our shop only sells digital files of our prints that are emailed directly to you. We do not currently offer “printed and shipped” versions. Because all printers and computer monitors are different, please be aware that slight color variations are possible when printing.
Prints cannot be resold, redistributed, or shared in any way (physically or electronically). Your purchase allows you to print a copy for your own purpose or use. DO NOT share or redistribute these files and DO NOT upload or post the purchased JPEG file online for others to view or download. By purchasing any of our products, you agree to abide by these Terms. Thank you for respecting the time we have invested in creating these files by abiding by these Terms!
We reserve the right to change or alter any shop policies, procedures, or terms at any time.
Feel free to visit our website or follow us on our social networks: http://www.plumstreetprints.com
Thanks for stopping by Plum Street Prints ♥
design [!at] plumstreetprints.com
Last Updated February 11, 2014