Vintage / Re-Vintage Jewelry and Home Goods
PrettyDuzz's Shop Policies
◙╬◙ Welcome to my shop. Almost everything here is one of a kind - ready to ship. I have started making things that can be recreated. Please inquire.
◙╬◙ Many of the items are re-purposed vintage jewelry or household - i.e. plates and rhinestone rescue!
◙╬◙ Others are part new and part vintage, and there are other jewelry designs that is vintage inspired.
◙╬◙ I try to be very careful in labeling and descriptions. I intend total honesty. I believe I have had honest descriptions of my components from my sources.
◙╬◙ I welcome comments, questions, and custom orders.
◙╬◙ Jewelry is boxed and gift wrapped. If you have any special requests please do ask.
◙╬◙ At the moment I am taking Direct checkout, Paypal and checks or money orders.
◙╬◙ Shipment will be made promptly upon notice from that payment is completed, or when I receive the check or money order.
◙╬◙ I almost always ship the day after payment.
◙╬◙ For jewelry items, shipping to US addresses is included in the listed price. There is a general price listed for "elsewhere" i.e. international shipping. I PAY FOR JEWELRY TO SHIP TO THE ADDRESS GIVEN IN YOUR ETSY PROFILE, VIA THE ETSY LABEL PRINTING SERVICE. IF YOU HAVE ENTERED AN INACCURATE OR INCOMPLETE ADDRESS AND IT IS RETURNED TO ME - YOU NEED TO PAY FOR THE REPEAT MAILING. THIS IS NOT GROUNDS FOR YOU CANCELLING THE ORDER.
◙╬◙ For the larger heavier items in combination, I will be happy to find out the actual cost upon inquiry.
◙╬◙ Insurance is included in the cost listed WHEN it is in the description. Priority mail does, however, now include $50 of insurance.
◙╬◙ I am happy to upgrade the method of mailing from First Class to other i.e. Priority mail, either to US or International destinations upon inquiry and agreement of method and additional cost. When multiple items are ordered and can be put into a flat rate box, I will do that.
Refunds and Exchanges
◙╬◙ Please ask any and all questions before ordering. I am more than happy to verify a measuring, do more measuring, make sure I didn't flub with anything in the description, etc.
◙╬◙ Monitor colors differ, anyone using a computer knows this; perceptions differ. Should these factors in your purchasing experience lead to your item not being as you expected, this does not imply any deliberate deceit on my part. If you ordered from a major department store you would ask their return policy on that particular item and proceed accordingly. You would not send them unkind messages. I am WAY smaller than a major department store. Please afford me the same courtesy. Your purchase and feedback are not a drop in the bucket to me as they would be to a large store. Your satisfaction is very important to me,
◙╬◙ For returns, a credit for exchange will be offered - Each situation is handled individually upon inquiry. Return mailing will be at buyer's expense. There can and will be exceptions so please do let me know your thoughts. IF YOU ARE NOT PLEASED WITH YOUR PURCHASE IT WOULD BE MUCH APPRECIATED IF YOU WOULD GIVE ME THE OPPORTUNITY TO WORK THINGS OUT TO YOUR SATISFACTION prior to leaving unkind feedback.
◙╬◙ For any breakage that occurs with normal wear of the jewelry items, and it seems it is a function of a faulty component, I will be more than happy to repair them at no expense other than your shipping them to me. Vintage things are ... vintage ... they have been around for a while. They are not getting any younger. If they do I want to know how?? So while I try to affix and structure all the items I design as sturdily as possible, take off before playing soccer, please take off before emerging in water. Please, again, let me know if there are any problems.
Additional Policies and FAQs
I aim to please, I truly enjoy designing and creating the items that are made by me, and offering the items that are vintage. Custom orders are welcome. Those are a fun challenge.
Thank you for having a look at my shop, PrettyDuzz on Etsy.
Sales tax is calculated automatically to Arizona shoppers. Items are shipped from Phoenix, AZ
Last Updated December 21, 2013