ProjectCottage's Shop Policies
Welcome to The Project Cottage. I am so happy to be part of the etsy community. For years I have dreamed of having the space to produce my designs. Well, my dreams have come true and I now have a wood shop and an amazing paint studio. I have a booth in a local gift shop and venturing into the online market place. I make new designs almost every day and although I've never worked harder, I've never enjoyed what I'm doing more. I live on the coast of North Carolina and many of my designs have a coastal, cottage flair. I specialize in home decor as well as children"s decor and am always branching into new areas. Because I make most orders upon the sale I usually need about 7-14 days before the item ships out. If you need the item ASAP please let me know and I will do my best.
I prefer paypal or credit card but I will also accept checks and money orders.
Because I have such an array of sizes and weights I use which ever carrier offers the best price for that item. I use Fedex Ground, USPS Priority, USPS Parcel and UPS Ground. If you would like expedited service please convo me for a shipping quote.
Please contact me for a shipping quote if you are in Hawaii or Alaska
Unfortunately I do not offer shipping out of the country.
Refunds and Exchanges
Refunds and Exchange
Please contact us within 5 business days of your item(s) arrival to discuss a store credit if you are not satisfied.
If your order is damaged in any way please contact us within 6 days and we will do whatever is needed to rectify the issue.
Last Updated October 22, 2012