RVCVintage's Shop Policies
Hello and Welcome to RVC Vintage.
Thank you for visiting my shop with the thought of purchasing one of my items.
If you have any questions, please feel free to contact me me through Etsy, I will gladly reply and help in any way that I can.
I hope you enjoy looking at my Vintage Goodies!
I accept payments via PayPal and prefer a completion of payment within a few days of purchase.
If after three or four days the payment isn't made, I will contact you. If there is no reply within an acceptable time, I will I'm afraid have to cancel the order. Communication is the best policy and I am understanding if circumstances delay payment as long as I'm kept up to date.
All items will be posted within 2 days of purchase. Should there be any custom orders, shipping may take longer and I will always keep you informed on progress.
Shipping Rates here in th UK go by weight.
MORE THAN ONE ITEM..........If you wish to purchase more than one item, it would be best to contact me first so that I can weigh the items together and re-calculate the shipping costs. Quite often, when buying more than one item the shipping costs are reduced.
INTERNATIONAL BUYERS..........Shipping costs will be for standard airmail and will not include tracking or insurance. If these are required, please contact me for the additional costs.
DELIVERY..........UK Delivery will normally be between 2-3 days
EUROPE..........Delivery one (1) to (2) two weeks
INTERNATIONAL DELIVERY.......... can take between two (2) to three (3) weeks, this is a guide only. Some parcels arrive more quickly some take longer, I have found the hold up usually to be when the parcels arrive at customs.
PLEASE NOTE: There is a time limit before parcels can be classed as LOST in TRANSIT, please convo me should there be a problem and I'll let you know the allowed time for your destination.
I will post to the address given by your Paypal account. If you require the item/s to be shipped to a different address, please contact me through etsy.
I pack items securely, but I also do use recycled packing where possible so don’t be alarmed if you get a patchwork parcel, this in no way affects the enclosed item/s. If you would like the item/s shipped in new packaging please convo me know and I will let you know the additional cost.
Refunds and Exchanges
All items shipped are packed with care and protected by the therefore suitable materials/products... cello sleeves, cardboard boxes, heavyboard envelopes, bubbly sheet, foam, in fact, anything that will protect the item/s.
Unfortunately, sometimes something does get damaged or lost. Please contact me right away if you received an ordered item damaged or if you think your purchased item should have arrived already so we can come to an agreement that suits us both. A photo of the damaged item would be advisable for the purposes of any claim to be made to the shipping companies.
I always get proof of shipping.
My name is Suzy and I love to search out vintage items that I know will go to a good loving home. My shop name is RVC Vintage.
Last Updated August 11, 2012