RagsAndRhinestones' Shop Policies
Welcome to our second Etsy shop!!!
We were having so much fun selling vintage at our first shop, RibbonsAndRetro, that we wanted to do even more!
My husband and I have always loved vintage and that grew into selling our great vintage finds on Etsy...which grew into wanting to find more great vintage...which grew into falling in love with vintage clothing and accessories!
We will be offering fantastic fashion finds from all decades, with an emphasis on the 1930's through the 1970's. This will include jewelry, hats, shoes, gloves and accessories for women, men and children.
While some of our vintage fashions will be couture and designer pieces, our goal is to make vintage apparel affordable for every budget! In order to achieve this, not every item will be a designer label, but they will all be wearable, attractive pieces in a variety of styles.
Add us to your favorites and check our shop often for our latest listings!
We accept major credit cards and Paypal. You may use your credit card through Etsy's payment system or Paypal, or use your Paypal account balance. You do not need a Paypal account to use Paypal for payment. You may also use your checking account to make a payment through Paypal, but it will take a little longer for your order to be processed.
Orders paid with Paypal will be shipped to the address shown on the Paypal invoice. If you need an item shipped to a different address, please add it to your Paypal account prior to paying for your purchase.
Please pay for your item the same day as purchased.
Customers with a Pennsylvania address will be charged state sales tax.
All discount codes or arrangements for discounts must be used prior to completion of the sale. No discounts will be applied after payment is received.
Reserved listings must be paid for within 48 hours or the item will be placed back into inventory.
All items will be packed with the utmost care and consideration. All packaging materials that will come in contact with your item will be new, and if possible, made from recycled materials. In order to conserve resources and to keep shipping costs low, outer packaging may be re-used from other shipments.
Due to our location, we prefer to ship through the US Postal Service. If you prefer another shipping method, or need an item quickly, please let us know so that we can obtain an accurate shipping quote for you.
Items will ship within 3 business days of receipt of payment.
If there is a difference in shipping costs of more than $2.00, it will be refunded to you.
Orders returned due to incorrect address information entered by the purchaser will be refunded minus the cost of the return shipping. If the buyer still wishes to receive the order, it will be re-shipped after purchaser has paid both the return postage and cost of resending. If your order is left unclaimed, either with the carrier or with customs, and is returned to the seller, a refund will be given minus the cost of return shipping and any damage to the item. If an unclaimed purchase is returned in unsellable condition, no refund will be given.
For lost packages, a refund will be issued 30 days (45 days for international shipments) after you notify me that your shipment has not arrived. This will allow time for locating the package.
International shipping is available on all items unless specified otherwise. In order to charge fairly for international shipping costs and to consider the customs restrictions for each country, we prefer that you convo us with your address for a shipping quote prior to purchase. Due to customs regulations, we do not ship to Italy and reserve the right to refuse sales to other countries where the customs process may be an issue.
When purchasing an item to be shipped internationally, buyer is responsible for knowing and paying the cost of all customs fees, taxes, duties and charges assessed by their country or postal service. International purchases will be marked as merchandise and the full purchase price will be disclosed.
Refunds and Exchanges
Please select and measure carefully before making a purchase. We also ask that you read through the guidelines shown below (under additional information) concerning fit and condition. We want you to be happy with your purchase. If you need more measurements or photos, please request this information before purchasing.
All sales are considered final, however returns will be reviewed on a case-by-case basis. If you feel you need to return an item, you must contact us through the Etsy convo system within 2 days of delivery of your order. If we agree to accept the return, the item must be shipped back to us and postmarked within 5 days of approval.
Refunds will only be issued in circumstances where there is a significant error in the listing. Store credit will be issued for all other approved returns. Returns will not be accepted for issues concerning color or minor imperfections. Original shipping costs will only be refunded if the return is due to an error on our part. Return shipping costs are the responsibility of the buyer.
If a return is accepted, items must be received by us in clean, unused and undamaged condition, exactly as they were when originally purchased. This includes being free of perfume, cigarette smoke or other odors. Should we receive a returned item in need of repairs or cleaning, the cost of such will be deducted from the refund/store credit. Items must be returned via insured mail with tracking, and it is recommended that the original packaging be reused if possible. No refunds or store credits will be issued for items that are lost or returned damaged by the carrier.
Undergarments and swimwear are not returnable. Returns are also not accepted for items purchased at sale or clearance prices, or purchased with a free shipping offer.
Additional Policies and FAQs
Please consider the following when purchasing vintage apparel:
Colors can vary greatly from one computer screen to another. If you are unsure about a color, please contact us for more information or photos. We will do our best to assist you in finding exactly what you are looking for.
All items are vintage (at least 20 years old) and have been previously loved. It is very rare to find an article of vintage clothing that is in perfect condition. Major flaws and imperfections will be noted in our descriptions and photos. Please take them into consideration before purchasing. Minor imperfections caused by wear are to be expected and may not be mentioned. While in our care, these vintage items are not exposed to smoke or odors, however they could have been before we obtained them, so some faint odors may remain.
Vintage clothing sizes are not the same as modern sizes. If there is a size label in the item, a size will be listed, however MEASUREMENTS SHOULD BE THE PRIMARY CONSIDERATION FOR PROPER FIT.
Clothing will be measured laying flat, with measurements doubled where appropriate (i.e. bust, waist, hips.) These are the EXACT measurements and you must allow room for movement, so your measurements should be slightly smaller. We recommend finding a similar item you know fits and measuring it using the same guidelines to compare.
Measurements are taken as follows:
Bust/Chest: Measured from side seam to side seam, at the bottom of the arm pit and then doubled.
Waist: Measured from side seam to side seam, at the narrowest part of the garment, unless specified otherwise, as in the case of an Empire waist.
Hips: Measured 6" below the waist measurement or natural waist, depending on the garment.
Length: For tops and dresses, measured from the shoulder seam to hemline. For pants and skirts, measured from the top of waist to hemline.
Sleeve lengths: Measured from the shoulder seam to end of sleeve or cuff.
SHOES: Will be measured on the inside if possible. If not, the measuring method will be described in the listing. A size will be shown if available, but as with clothing, it is best to rely on the measurements given.
Mint/Perfect: New or near-new with no imperfections. Probably has never been worn and may still have original tags on it.
Excellent: May have very minor imperfections or signs of wear, but they are difficult to see and do not detract from the item. Items considered "excellent" may have no imperfections, but are not considered "mint" because they have been worn.
Very Good: These items have been worn, but well cared for. May have minor imperfections and signs of wear. The item will be wearable as purchased.
Good: May need minor repairs or show heavier signs of wear, however, item will be completely wearable after repairs.
Fair: Item shows several flaws/imperfections and will need repairs to be wearable.
Items in less than fair condition will be listed in our Upcycle/Repurpose category and priced accordingly. Please consider them for reuse as costumes, stuffed animals and dolls, or reusing the fabric in a new garment or art project.
Last Updated May 14, 2013